AVP - Human Resource - Project Management Office

Role Overview

The Assistant Vice President - PMO, Distribution HR will lead the Project Management Office (PMO) for Distribution HR, overseeing critical, board-priority initiatives. The role is pivotal in advancing strategic objectives including attrition management, cost efficiency, workforce optimization, and productivity enhancement-leveraging digital transformation and AI-driven solutions.

Key Responsibilities

1) Strategic Project Leadership:

- Drive end-to-end delivery of high-impact HR initiatives aligned with executive priorities-focusing on attrition reduction, cost containment, productivity improvement, and optimal workforce design.

- Translate strategic goals into structured, outcome-oriented programs by collaborating with HR and business leaders.

- Lead change and transformation efforts across the Distribution function to ensure alignment with long-term business objectives.

PMO Governance Operational Excellence:

- Establish and manage robust PMO frameworks, including governance structures, risk management protocols, and performance monitoring dashboards.

- Apply best-in-class project methodologies such as Agile, Lean, and Six Sigma to ensure efficient and timely execution.

- Lead flagship programs such as Project Samarth, ensuring alignment with broader organizational strategies.

Analytics-Driven Decision Making:

- Utilize internal HR data and customer behavior analytics to identify trends and proactively recommend interventions.

- Develop and implement AI-powered dashboards and predictive models to support evidence-based HR decisions.

Digital Innovation Leadership:

- Champion the integration of digital technologies, automation, and AI into HR processes and project delivery.

- Design scalable, technology-driven frameworks to optimize resource allocation and streamline operations.

Stakeholder Engagement Change Management:

- Serve as a strategic advisor to CXOs, HR Business Partners, and Distribution leadership, fostering alignment and transparency.

- Oversee communication strategies, prepare executive-level business reviews, and deliver board-ready insights and impact assessments.

Team Development Capability Building

- Build and lead a high-performing PMO team with expertise across HR, analytics, and transformation domains.

- Mentor and coach project managers and stakeholders on strategic project delivery and innovation-led thinking.

Key Skills Competencies:

- Strong strategic acumen with deep understanding of sales distribution and the BFSI landscape.

- Proven ability to lead large-scale transformation and cost-efficiency initiatives.

- Advanced digital literacy-experience with AI/ML, CRM platforms, automation, and digital reporting tools.

- Expertise in project governance, performance metrics, and risk management.

- Exceptional communication and stakeholder management skills, with the ability to influence at all organizational levels.

Qualifications:

- Bachelor's or Master's degree in Business Administration, Finance, Engineering, or a related field.

- 15+ years of experience in financial services, insurance, or consulting, with a strong focus on distribution strategy, transformation, or PMO leadership.

- Professional certifications such as PMP, Agile, Lean Six Sigma are preferred.

- Proficiency in financial modeling and analytics tools (e.g., Hyperion, EDW, BO/Power BI) is an added advantage. Read more