Service Coordinator

Full job description
Transport Service Coordinator

Salary: £26,500 per annum with an annual performance bonus (15%) plus Veolia benefits and pension

Hours: Monday to Friday, 40 hours per week 8:30am - 5pm

Location: Watling Street, Hinckley, LE10 3ED

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What you'll be doing;

As the UK leader in resource management, Veolia provides comprehensive waste, water and energy management services to a wide range of industries. In this role you’ll contribute to the safe disposal of waste, maximising the potential for recycling and recovery, with a strong focus on exceptional customer service and expertise,

This position plays a pivotal role in the delivery of services to our customers. You will work as part of a team effectively managing daily workloads and logistics for front line staff and liaising directly with customers, to ensure a first class service delivery.

Key elements of the role include :-

Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes
Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers
Completing debriefs with front line staff and reporting necessary actions or updates as required
Face-to-face engagement with drivers, supporting them to address any issues on route
Reporting of all safety concerns or container damage and encouraging ‘stop the job’ if it is deemed unsafe to continue
Ensuring Veolia legal compliance on-site (WTD, O’licence and transport compliance)
What we're looking for;

Previous experience operating within a similar industry; waste/transport/logistics
Able to demonstrate an understanding of transport compliance and WTD
Good communication skills communicating with people of all levels including drivers, frontline employees and customers
Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance. Experienced IT Skills, and the ability to adapt to Google operating systems
What we can offer you;

25 days of annual leave
Access to our company pension scheme
Discounts on everything from groceries to well known retailers
Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
One paid days leave every year to volunteer and support your community
Ongoing training and development opportunities, allowing you to reach your full potential
What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row!

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

Job Types: Full-time, Permanent

Pay: £26,500.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free or subsidised travel
Free parking
Health wellbeing programme
Life insurance
On-site parking
Referral programme
Store discount
Schedule:

8 hour shift
Day shift
Monday to Friday
No weekends
Experience:

Administrative: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: JR22353 Read more