Business Process Analyst

Type of Requisition:

Regular
Clearance Level Must Currently Possess:

None
Clearance Level Must Be Able to Obtain:

None
Public Trust/Other Required:

Other
Job Family:

Business Process Analysis
Job Qualifications:

Skills:

Analytical Thinking, Communication, Customer Service, Researching, Standard Operating Procedure (SOP)
Certifications:

None
Experience:

0 + years of related experience
US Citizenship Required:

Yes
Job Description:

GDIT is seeking a people-oriented problem solver to provide specialized support for the U.S. Environmental Protection Agency (EPA). The work setting will be primarily remote, but the candidate must be able to provide support onsite at EPA Headquarters in Washington, DC on occasion as the project demands.

You will assist EPA with reviewing materials submitted by regulated parties in the transportation fuel industry, with responding to industry inquiries on regulatory matters, and with supporting the use of IT systems for complying with the EPA Fuels program. To succeed, you must develop a deep knowledge of the regulations, guidance, policies, and use of the IT systems related to EPA programs for transportation fuel and be able to communicate on these subjects clearly and concisely with stakeholders. Communication and outreach take place through various methods including a Jira Service Desk management inquiry system, email, phone, and the use of guidance documents, tutorials, web pages, webinars, and meetings.

The successful candidate will have strong writing and communication skills, strong analytical skill, and be a fast learner with web-based IT systems and applications. The successful candidate will be able to work on multiple projects simultaneously and be able to work closely with a team both in a remote and team-room environment. The successful candidate will be a self-starter who can manage his/her own work and help other team members with their tasks. An interest in renewable fuel, protection of the environment, or environmental policy is highly desirable.

Responsibilities:

Review registration, reporting, and transaction compliance submissions, perform some data entry, and execute other miscellaneous tasks as requested by client
Analyze and interpret information and questions submitted by industry stakeholders regarding IT systems, operations, and policies within the Programs
Develop and follow standard operating procedures
Analyze data and stakeholder input and develop observations and findings to aid in decision-making
Identify functional requirements through process analysis, review of documents and procedures, and interviews and meetings with stakeholders
Clearly and concisely communicate with the systems development team regarding industry issues and requests. Assist the development team in troubleshooting as needed
Support business operations development
Conduct industry stakeholder outreach to relay new or existing guidance
Draft reports summarizing support team activity
Integrate feedback and revisions into all work products
Desired Qualifications:

BA or equivalent + 0-3 yrs related experience, or MA
Must be able to work onsite at the client location in Washington, DC, if needed.
U.S. Citizenship
Comfortable working with end clients and providing customer support
Strong verbal and written communication skills
Knowledge of business process analysis
A self-starter who can manage their own work
Preferable – some experience with database query techniques and languages
Highly desirable - an interest in renewable fuel, protection of the environment, or environmental policy
WHAT GDIT CAN OFFER YOU

Full-flex work week
401K with company match
Customizable health benefits packages
Collaborative teams of highly motivated critical thinkers and innovators
Internal mobility team dedicated to helping you own your career
Rewards program for high-performing employees
The likely salary range for this position is $69,264 - $80,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:

40
Travel Required:

Less than 10%
Telecommuting Options:

Hybrid
Work Location:

USA DC Washington
Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
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