Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Divisional Merchandise Manager (DMM) is a broad-based and strategic leadership role. The position requires the ability to develop the vision of a category and execution of the assortment plan by channel that aligns with the top line financial plan. The position requires an entrepreneurial mix of visionary strategy development, exceptional financial business acumen, strong understanding of merchandising, and the ability to lead a large team. The leader must have a progressive, customer centric approach all while holding teams accountable for delivering on sales and profit objectives without operating in the tactics of the day to day. A key requirement is to demonstrate curiosity in a broader and more complex business environment transcending our traditional competitive landscape to engage our customer.
The DMM will be known as a trusted, agile, collaborative, and results-oriented leader, business partner who can lead through influence and possesses professional maturity and industry credibility. A fundamental requirement is to be able to build trust with their teams and key collaborators. Candidates must be comfortable with quickly evaluating existing process, demonstrating agility to support change and must be able to collaborate across functions to gain alignment that leads to solid execution.
What You Will Do
Set a strategic category vision that aligns to company priorities and deliver financial targets.
Make “company first” decisions that supports what’s best for the enterprise.
Serve as the face of Macy’s to the vendor community, clearly articulating the Macy's strategy and negotiating optimal assortment and pricing for our customer.
Create a vision that supports being a market share leader in their category.
Demonstrate product acumen and focus with ability to curate and influence fashion assortment.
Build a strategy and plan that supports a compelling core and curated assortment.
Size growth opportunities, edit for clarity and ensure localization initiatives that differentiate Macy’s.
Have solid understanding and focus on the digital experience.
Have a working knowledge of Private Brands
Be the product category expert for their area of merchandise with a deep understanding of trend, competition, cost of goods, and vendor community.
Lead effective negotiations that support the Macy’s strategy.
Communicate with candor and value open debate to ensure the best ideas come to life.
Set, lead, and communicate the strategic vision of location and channel-based strategies that support Macy's total growth.
Align with Integrated Planning to ensure financial plans support national, localized, and online assortments with appropriate receipt and inventory levels.
Build a Vision Strategy focusing on emerging customer needs, leveraging business trends, demographics, climate, customer data, assortment analytics, and field input.
Identify white space opportunities, assortment optimization initiatives, and growth opportunities.
Understand market share opportunities and the competitive landscape.
Lead pre-season and in-season merchandising vision and strategy to create a seamless shopping experience for customers both in-store and online.
Set a vision for long-range vendor plans and vendor edits.
Improve overall customer satisfaction through Business Intelligence, analytics, and consumer insights.
Guide Buyers in assortment optimization, pre-season and in-season product management, including product selection, Best Seller meetings, Styleouts, promotional strategies/pricing, and events to support marketing calendars.
Maximize sales, margin, and turn through proper planning and execution of merchandise placement by channel and location.
Guide channel needs, receipt flows, and replenishment strategies, while managing inventory levels and assortment productivity.
Oversee recommended edits of doors, brands, and SKUs based on business performance.
Provide direction for replenishment profiles, forecasts, and settings in partnership with the Analytics Team.
Provide strategic input and guidance to ROF for department and vendor financial forecasts in-season.
Guide pricing execution tied to the overall pricing strategy and financial plans.
Collaborate with Marketing to set the divisional level online and offline marketing strategy and tailor monthly event and promotional plans for the department.
Guide the coordination of vendor marketing and co-op requests.
Review department-level merchandising strategies and zonograms, providing input to floor planning (e.g., brand shops, fixture needs, etc.); negotiate capital support.
Display dynamic, transformational leadership, passionate about our work.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Leadership Profile
Be an inspirational leader and talent advocate for the organization, with a track record of leading teams in a changing and ambiguous business environment.
Develop talent with a company mindset, doing what is right for colleagues and the business.
Build engaged and highly functional teams and partnerships.
Build and manage a robust team of highly motivated category leaders.
Foster a culture that drives engagement, commitment, fresh thinking, and allows for connectedness at all levels within the pyramid.
Be comfortable taking risks and celebrating risk-taking regardless of the outcome.
Retain focus on vision and outcomes, allowing others to make decisions independently.
Embrace a collaborative, supportive style with a strong ability to establish trust and build relationships across all levels and functions of the organization.
Be resilient, tenacious, and high-energy, able to rapidly bounce back from adversity.
Ability to set a strategic category vision aligned with company priorities and deliver financial targets.
Skills You Will Need
Strategic Visionary:
Craft a visionary perspective supporting market leadership within the designated category.
Decision-Making:
Prioritize "company first" decision-making, aligning actions with the best interests of the enterprise.
Communication and Negotiation:
Effectively communicate the Macy's strategy to vendors and negotiate optimal assortment and pricing for customers.
Communicate with candor and value open debate to ensure the best ideas come to life.
Product Acumen:
Demonstrate deep product acumen, focusing on curating and influencing fashion assortments.
Be the product category expert with a comprehensive understanding of trends, competition, cost of goods, and the vendor community.
Strategy Development:
Build a strategy and plan supporting a compelling core and curated assortment.
Lead effective negotiations that support Macy's overarching strategy.
Digital Expertise:
Have a solid understanding and focus on the digital experience within the category.
Market Understanding:
Understand market share opportunities, the competitive landscape, and customer demographics.
Assortment Optimization:
Size growth opportunities, edit for clarity, and ensure localization initiatives that differentiate Macy’s.
Optimize assortment through a mix of owned and leased categories and private and market brands.
Cross-Functional Leadership:
Demonstrate the ability to learn and lead functions outside of core competencies, with some cross-functional experience being optimal.
Leadership and Talent Development:
Display dynamic, transformational leadership with a passion for work.
Develop talent with a company mindset, doing what is right for colleagues and the business.
Build and manage a robust team of highly motivated category leaders.
Foster a culture that drives engagement, commitment, fresh thinking, and allows for connectedness at all levels within the pyramid.
Adaptability and Risk-Taking:
Be comfortable with taking risks and celebrating risk-taking regardless of the outcome.
Retain focus on vision and outcomes, allowing others to make decisions independently.
Resilient, tenacious, and high-energy, able to rapidly bounce back from adversity.
Analytical and Financial Acumen:
Utilize Business Intelligence, analytics, and consumer insights to improve overall customer satisfaction.
Guide financial planning, provide strategic input and guidance for department and vendor financial forecasts in-season.
Collaboration and Influence:
Collaborate with Marketing, Assortment Planning, and Integrated Planning partners to ensure aligned strategies and plans.
Be an external influencer and brand champion, actively engaging with vendors and industry leaders to promote, build, and grow the Macy's business.
Change Leadership:
Effectively lead change across the organization in a dynamic business environment.
Who You Are
Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
10+ years of progressive experience in complex, best-in-class consumer and lifestyle-oriented companies that create emotional connections with their customers. The broad scope of this role requires a deep understanding of/partnership with many functions including Buying, Planning, Private Brands Design and stores.
Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
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