Bell Captain

Additional Information
Job Number250+2015
Job CategoryRooms Guest Services Operations
LocationW Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

AUTHENTICALLY YOU
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.


CURATING ORIGINALITY TAKES TALENT

W Sydney located at 31 Wheat Road is on the lookout for a Bell Captain to join our team, reporting to the Chief Concierge or their designate. This integral role is passionate about delivering unforgettable guest experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? W Sydney is on the lookout for a Bell Captain to join our team, reporting to the Chief Concierge or their designate.

Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities.
Open doors and assist guests/visitors entering and leaving property.
Assist with luggage storage and retrieval.
Transport guest luggage to and from guest rooms and/or designated bell area.
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
Assist guests with directions.
Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
Communicate parking procedures to guests/visitors.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.

BENEFITS

Discounts on hotel rooms including all properties within the Marriott International group, for you and your family friends
The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
Discounts on food beverage across all our hotels
Recognition programs to keep you motivated
Enjoy your birthday off with birthday leave
Wellbeing mindfulness programs to ensure you stay healthy
Employee Assistance Program
‘Great Places to Work’ certified

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

MI CAREERS SOCIAL MEDIA ACCOUNTS

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CTA TO LEARN MORE

Visit whotels.com/careers to learn more about our workplace culture and career opportunities.

DIVERSITY AND INCLUSION STATEMENT

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Read more