Systems Technician

Location
Watsons Bay NSW
 
Full job description
Serco is a place where you can grow
Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:
Ongoing training and professional development opportunities
Collaborative and inclusive team environment
Exposure to cutting-edge defence training systems
Government-backed, long-term contract security
Inclusive and respectful workplace culture
Opportunities to work on critical national defence projects
Flexible work routine providing support to cover 0500-2359

Make an impact at Serco
As a Systems Technician based at HMAS Watson, you’ll play a key role in maintaining and supporting advanced training systems for the Navy. Working closely with a collaborative team, you’ll ensure operational readiness by maintaining simulator systems, diagnosing technical faults, and contributing to compliance standards.
As a Systems Technician in the Defence team, you’ll make a positive impact by:
Supporting the Bridge Simulator and other advanced training systems
Carrying out preventative and corrective maintenance on training systems
Updating Asset and Task management data on the Maintenance Management System
Diagnosing faults in training systems, networks, and audiovisual equipment
Reporting system availability to Training Staff and Technical Lead
Ensuring network configuration control across all training systems
Providing onsite support to other remote sites

Serco is a place for you
You are a motivated IT professional who prides yourself on the ability to think outside the square and thrives on the challenge of diagnosing faults and providing solutions to ensure optimal performance. You will be an excellent communicator, with the ability to work closely with non-IT stakeholders to be able to understand, analyse and solve problems. You are a respectful and professional person who demonstrates exceptional values in everything you do.
To be successful in this role you’ll have:
Degree or Diploma qualified in an IT discipline or Electrical Engineering background
Previous work experience within a Defence environment is preferred however not essential
Experience with Fault diagnosis of training systems, information systems, training networks and audio-visual equipment will be viewed favourably
Flexible with availability with shifts covering 5am to midnight Monday to Friday.
Excellent organisational and time management skills, including the ability to show initiative and work effectively under pressure in a fast-paced environment
Current and valid Driver’s Licence is Essential to meet the travel requirements of the role
Applicants must be Australian Citizens and meet eligibility requirements to obtain and maintain appropriate Defence Security clearances.
Strong problem-solving skills, along with an ability to work autonomously as well as working as a team.
Experience with the following is essential:
5 Years experience in:
PC hardware maintenance
MS Windows desktop administration
Networking basics – configuration and diagnosis

Experience with the following will be highly desirable:
A recognised qualification in IT System Administration
CCNA or similar
Real-time simulation training systems
System Backups and Restoration
MS Server Administration
MS Windows security configuration
Ubuntu Desktop Administration
Networking - Switching and Routing
Active Directory - Domain Configuration Basics
Cabling Management
VMWare Basics – Configuration and Management
Hyper-V Basics - Configuration and Management
BIOS Modification
This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes national police check as an essential selection component for this role
Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.
By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.
Impact a better future at Serco. Read more