Start of main content Manager, PC Business Partner

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
Role Purpose
As a Business Partner, People Culture (PC) Manager, you will play a pivotal role in aligning people strategies with business objectives across Canadian Supply Chain and Distribution. You will partner closely with senior leaders to drive people high performance culture and lead change. This role combines strategic business partnering with hands-on HR leadership, supporting the full employee lifecycle and contributing to long-term organizational success.
Through its Vanfax banner, the Supply Chain and Distribution operate Canada's largest vehicle glass distribution company, with nearly 300 employees, 2 distribution centres, and 26 warehouses coast to coast.
This role is designed for a seasoned professional manager who can balance day-to-day PC operations with long-term strategic planning, ensuring talent initiatives generate tangible outcomes and align with organizational objectives.
Who You Are…
You are passionate and energized by helping others be successful! You are best with understanding the big picture, moving at a fast pace while not losing sight of the details and a little ambiguity. You love to partner, build a better way, and have a reputation for adding value to all that you do!
Key Responsibilities
Strategic Business Partnering
Partner with Distribution and Supply Chain leadership to develop and implement People Plans aligned with the 5-year business strategy.
Act as a trusted advisor and coach to senior leaders, supporting them in all people-related matters.
Support organizational design and change management initiatives to improve efficiency and effectiveness, by leading all people related changes.
Drive leadership development and succession planning to build future-ready teams.
Champion a high-performance culture through continuous capability building and leadership coaching.
Partners with the retail PC business partner director in people operation alignment, prioritization and communication.
Employee Relations Compliance
Provide expert guidance on employee relations, performance management, and conflict resolution.
Lead and conduct workplace investigations, ensuring compliance with internal policies and employment legislation.
Support disability management cases and return-to-work planning in collaboration with internal and external stakeholders.
Talent Culture Initiatives
As a member of the Management team leadership (MLT) community, you will lead initiatives within the annual initiative scope that vary year to year.
Collaborate with Talent Acquisition to support strategic hiring and workforce planning.
Support the execution of the annual employee engagement survey and develop action plans based on results.
Partner with internal teams to develop internal communication strategies that support business transformation.
Contribute to the design and implementation of reward and recognition programs in collaboration with the Reward team.
Operational Excellence
Prepare and manage employee cycle documentation.
Key Relationships
Supply chain and distribution Directors and Senior Leaders
People Culture Centers of Excellence (Talent, Reward, Communications HSWE)
PC Business partners working in the retail operations
External partners (e.g., recruiters, benefits providers)
Internal stakeholders across Canada
Qualifications Experience
Required:
Bachelor’s degree in Human Resources, Business, or related field.
CHRP designation.
A minimum of 10-15 years of HR experience in a multi-unit, fast-paced environment.
Proven experience in business partnering, organizational change, and employee relations.
Strong knowledge of Canadian employment law and HR best practices.
Experience in global or matrixed organizations.
Exposure to transformation programs and operating model redesign.
Experience working with senior executives and cross-functional teams.
Skills Competencies
Strategic mindset with strong business acumen.
Excellent interpersonal and influencing skills.
Strong problem-solving and decision-making capabilities.
High emotional intelligence and cultural sensitivity.
Ability to work independently and collaboratively.
Resilient, adaptable, and solutions-oriented.
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.
Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.
If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us! Read more