Manager, Labour Relations

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

This position has overall responsibility and accountability for handling labour relations functions and activities at store level for the specified Banner/Region.

This position completes assigned labour relations strategies by implementing Company policies, programs and procedures related to labour relations; deals with legal, highly sensitive, confidential, and political issues related to labour relations; participates in the negotiation of collective agreements, mediation/arbitration hearings; administration and interpretation of multiple collective bargaining agreements; and advises on handling grievances and disciplinary matters.

What You Do:

Establish and maintain constructive communication and effective working relationships with management and designated union representatives.

Interpret and advise management and store operations on collective agreement language.

Provide advice on labour and employee relations issues to human resources, management, and store operations.

Conduct employee counseling meetings, including disciplinary meetings.

Conduct training seminars as the need arises.

Coordinate grievances and arbitration process in conjunction with store management.

Counsel management on resolving employee issues.

Liaise with payroll, benefits, and safety department to resolve issues.

Coordinate and implement Corporate Labour Relations initiatives and special projects as required.

What You Bring:

University degree or college diploma preferably in Business, Labour Relations, or Human Resources.

Knowledge of applicable legislation and concepts to be applied in unionized environments.

Exceptional interpersonal communication and problem-solving skills.

Solid customer service orientations.

3-5 years progressive experience in labour relations environment.

Valid driver’s license required. Out of province traveling required.


Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Read more