Special Events and Promotions Project Manager

Full job description
The Special Events Promotions Project Manager is a critical administrative role within the Marketing Department, responsible for organizing and managing all aspects of promotional and event planning from a project management and regulatory standpoint. This position oversees the submission and tracking of all required gaming approvals and correspondence, ensuring full compliance with regulatory bodies. The role also functions as the technical programs super user and department trainer for marketing systems and tools, supporting team adoption and efficiency across platforms.

Key Responsibilities (other duties may be assigned):
Administrative Project Management
Manage the full project lifecycle for casino promotions and events from an administrative perspective.
Develop and maintain project plans, schedules, and internal checklists for cross-departmental coordination.
Ensure timely communication of project timelines and deliverables with key stakeholders.
Gaming Regulatory Compliance
Draft and submit all promotional documentation to the Gaming Commission, including rules, approvals, and required reports.
Serve as the main point of contact for all correspondence with gaming regulators.
Maintain organized records and ensure adherence to gaming laws and internal controls.
Marketing Systems Oversight
Act as department super user for key marketing platforms (e.g., promotional kiosks, player management systems, CMS tools).
Partner with IT and vendors to troubleshoot issues and support system updates and enhancements.
Lead system testing and documentation related to marketing program functionality.
Training Documentation
Provide onboarding and ongoing training for marketing staff on systems, procedures, and compliance requirements.
Develop and maintain internal guides, SOPs, and user resources to support efficient tool usage and promotional planning.
Qualifications
Qualification Requirements:
Bachelor’s degree in Marketing, Business, or a related field preferred.
3+ years of experience in casino marketing administration, project management, or regulatory support.
Strong understanding of gaming compliance and promotional regulations.
Proficiency in marketing systems and platforms; ability to train others effectively.
Exceptional organizational and communication skills with the ability to work with all departments and have excellent customer relation skills.
Project management certification or related experience preferred.
Must be able to obtain and maintain a valid gaming license as required.
Must be able to communicate in English.
Supervisory Responsibilities:

Carries out all supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities also include interviewing, hiring, training, planning, assigning work and performance reviews for Marketing Coordinator subordinates.

Access to Sensitive Areas and Information:

As per the ACGC Access Matrix.

Keys:

Office keys

Signatory Ability:

Complimentary Vouchers if authorized by the Comp Authorization Matrix

Employee related forms: PAN, Employee Communication, etc.

Working Conditions/Physical Demands:

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Must be able to work in a smoke-filled environment.

Typically, the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Read more