Personnel Program Development Specialist, HR Workforce Development

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Summary of Duties and Responsibilities

Processing enrollment entering data and tracking for instructor led trainings, e-learning programs and any additional program as needed.
Processing registration request sent via supervisor, training director and/or self-enrollment which includes participant validation.
Managing correspondence regarding training confirmations or updates.
Perform PeopleSoft ELM data entry activities, including but not limited to creating courses, activities, enrollments and completions.
Tracking participant status in registration, attendance, completion and follow-up
Perform PeopleSoft ELM Administrator activities, including but not limited to submitting requests to HRSS for catalog items, learner groups, and other HRSS query requests when needed.
Provide assistance to training team including but not limited to creating and processing attendance sheets.
Assist with training room set up and breakdown, including media and laptop set up.
Provide assistance to training team including but not limited to creating and processing attendance sheets, setting up training rooms, ordering specific training materials.
Assist in preparing and submitting reports as requested for all training programs, including but not limited to reporting number of completions for specific training sessions and providing facility specific training data.
Assist in set up for live/WebEx events.
Other projects as needed.
Minimum Qualifications

1. A Baccalaureate Degree in Management, Economics, Business Administration, Public Administration, Psychology or related field, with emphasis on personnel administration, employee and management relations or related discipline from an accredited college or university; and,
2. Five* or three** years experience in personnel management, employee relations, management or public administration, with at least three* or one** year(s) of progressively responsible experience in personnel management, employee relations programs, administration and benefits in a large public or private organization; and,
3. Comprehensive knowledge of theory and principles and their application to personnel administration in employee relations, including aspects of training, employee development, labor relations, knowledge of research design trends and developments in personnel, employee relations and general management fields; or,
4. A satisfactory equivalent of education, training and experience.

Department Preferences
High degree of organizational skill and problem-solving ability; specially the ability to work as self-starter
Resourcefulness in finding information and answers from within and outside the system without prompting and micromanagement
Respect for details; ability to execute accurately at a high level without excess supervision
Ability to prioritize/execute to achieve desired department and project goals with prudence and sense of urgency
Excellent communication skills
Ability to work in a collaborative team environment and work within aggressive timeframes
Willingness and interest in Professional Development
Experience in Human Resources
Data Analytics/Excel experience
Human Resources Policies Procedures
PeopleSoft ELM Administrator
Proficient in Microsoft Office Suite
Proficient in PeopleSoft ELM Administrator
Proficient in Microsoft Outlook Excel
Data Analytics
How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
College tuition discounts and professional development opportunities
Multiple employee discounts programs Read more