Junior Customer Service Marketing Specialist

Benefits
Pulled from the full job description
Employee mentoring programme
Sick pay
Sabbatical
Bereavement leave
Free parking
Additional leave
Company events
 
Full job description
The Role

As a Junior Customer Service Marketing Specialist, you’ll be at the forefront of engaging customers and promoting our client brands. Your role involves handling customer enquiries with professionalism and enthusiasm, while also assisting the marketing team in campaign execution and customer feedback analysis. This is a fantastic entry-level opportunity for someone eager to grow in both customer service and marketing.

Key Responsibilities

Provide excellent customer service across various marketing campaigns and channels
Handle enquiries and resolve issues promptly to ensure positive customer experiences
Represent client brands with professionalism and enthusiasm
Support the marketing team in executing campaigns, including events and digital promotions
Collect and report customer feedback to improve marketing strategies
Assist with administrative tasks related to customer service and marketing projects
Collaborate closely with sales, marketing, and event teams to ensure campaign success
What We’re Looking For

Strong communication and interpersonal skills
Friendly, professional, and customer-focused attitude
Interest in marketing and brand management
Ability to multitask and adapt in a fast-paced environment
Team player with good organisational skills
Previous customer service or marketing experience is beneficial but not essential
What We Offer

Comprehensive training and career development opportunities
Supportive team culture and collaborative environment
Opportunities to work with leading UK and international brands
Clear career progression pathways in customer service and marketing
Ready to start your career at the intersection of customer service and marketing?
Apply today and become part of a company that values your growth and potential.

Job Type: Full-time

Pay: From £30,000.00 per year

Benefits:

Additional leave
Bereavement leave
Company events
Employee mentoring programme
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Sabbatical
Sick pay
Work authorisation:

United Kingdom (required)
Location:

Manchester M2 (required)
Work Location: In person

Application deadline: 10/08/2025
Expected start date: 11/08/2025 Read more