Customer Care Executive

Full job description
Customer care executive

We are seeking customer-oriented individuals to join our team as Customer Service Representatives in

jaipur . . As a Customer Service Representative, you will be responsible for providing exceptional service

to our customers, resolving their inquiries, and ensuring their satisfaction.

Responsibilities:

1. Handle incoming customer inquiries through various communication channels (phone, email, chat)

2. Provide accurate and timely information to customers regarding their inquiries or concerns

3. Resolve customer complaints and escalate complex issues to the appropriate departments

4. Maintain a high level of professionalism and empathy while interacting with customers

5. Document customer interactions and update relevant information in the database

6. Collaborate with team members to improve overall customer satisfaction

Requirements:

Fluent in English and Hindi

12th pass or Graduates

Job Type: Full-time

Pay: ₹8,816.23 - ₹32,346.21 per month

Schedule:

Night shift
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

Hindi (Preferred)
English (Preferred)
Work Location: In person Read more