Customer Support Executive |CSE|

0k2Hi candidate ,

We are looking for Customer Support Executive in Subhash Nagar , Delhi .

Interested candidates can drop their resume on hr@weddingbanquets.in or can call us on 85+5603363 .

Profile - CSE

Experience - 1+ year

Salary - up to 20k in hand plus incentiveManaging a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Job Type: Full-time

Salary: ₹12,000.00 - ₹25,000.00 per month

Schedule:
• Morning shift

Supplemental pay types:
• Performance bonus

Ability to commute/relocate:
• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:
• Higher Secondary(12th Pass) (Preferred)

Experience:
• total work: 1 year (Required)
• Customer service: 1 year (Preferred)

Language:
• Hindi (Preferred)
• English (Preferred)

Speak with the employer
++1 85+5603363 Read more