Employee Relations Case Manager

Location
Southbank VIC 3006
 
Full job description
Company Description

Location: Melbourne, Perth, or Sydney
Employment Type: Permanent, Full-Time

BETTER BEGINS HERE

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

We’re currently seeking a passionate and experienced Employee Relations Case Manager to join our dynamic People Culture team. This is a pivotal role responsible for managing workplace investigations, including Whistleblower cases, Workcover psychosocial claims, and standard employee relations matters.

What You’ll Be Doing

Lead and manage workplace investigations from intake to resolution.
Triage and assign cases based on complexity and scope.
Provide expert advice and support on employee relations matters.
Represent PC in Whistleblower Committee meetings.
Ensure compliance with relevant legislation and internal policies.
Collaborate with senior leaders, regulatory bodies, and internal stakeholders.
Drive continuous improvement in ER case management practices.
What We’re Looking For

Experience in an Employee Relations role.
Strong understanding of Industrial Relations and Equal Employment Opportunity legislation.
Proven experience in case management and working with line managers.
HR qualification (desirable).
Analytical mindset with strong stakeholder engagement skills.
Experience in facilitating training and workshops.

Additional Information

Applications close: Sunday 2nd August 2025

What you can expect from us

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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