Community Manager - Execube Cowork

ABOUT US:

Execube Cowork is more than just a coworking space – it’s a thriving ecosystem for startups, entrepreneurs, and businesses to connect, collaborate, and grow. We believe in fostering a dynamic and engaging community where members find not just a workspace but a support system for success.

ROLE OVERVIEW:

As a Community Manager, you will be the face of Execube Cowork, ensuring that our members have a seamless, productive, and engaging experience. You will be responsible for managing operations, building relationships, and curating an exciting community culture.

KEY RESPONSIBILITIES:

1. Community Engagement Experience
• Be the first point of contact for all members, ensuring their queries and concerns are addressed promptly.
• Build strong relationships with startups, founders, and professionals working from the space.
• Plan and execute engaging events, networking sessions, and knowledge-sharing meetups.
• Actively seek feedback from members to improve the overall experience.

2. Space Operations Management
• Oversee the day-to-day operations of the coworking space to ensure a well-maintained, fully functional workspace.
• Coordinate with housekeeping, security, and IT teams to ensure smooth functioning.
• Handle member check-ins, onboarding, and exit formalities.
• Maintain inventory for office supplies, pantry, and meeting rooms.

3. Sales Lead Generation
• Conduct space tours for potential clients, explaining services and pricing.
• Follow up with leads and work towards converting them into members.
• Maintain occupancy levels and strive for 100% capacity utilization.

4. Events Partnerships
• Plan and execute startup-centric events, networking meetups, and panel discussions.
• Collaborate with industry leaders, investors, and influencers to host insightful sessions.
• Partner with local businesses to offer perks and benefits to members.

5. Member Retention Conflict Resolution
• Ensure a friendly, supportive, and inclusive work environment.
• Address member concerns and escalate issues where necessary.
• Encourage networking among members to foster collaborations.

Qualifications
• Bachelor's degree or equivalent
• Strong written and verbal communication skills Read more