Zonal Manager - PL

IndiaMART InterMESH Ltd


IndiaMART - Zonal Manager - PL
IndiaMART InterMESH Ltd • Jaipur, Rajasthan • via IIM Jobs
Full–time
No Degree Mentioned
Apply on IIM Jobs
Job description
This is a PL position that involves servicing existing customers by offering them a world-class service experience. The focus is on upselling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives.

Job Responsibilities :

- Grow the business in terms of topline bottom-line for the Zone

- Develop execute annual operating plan - revenue cost planning and forecasting

- Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members

- Ensure timely delivery of services to clients

- Analyze customer feedback, draw business intelligence, review benefits of core services being offered and ensure high client satisfaction level

- Setup a system that delivers high customer retention

- Recruit, train develop a client servicing team which is need sensitive, has a consultative selling approach is proactive at offering highest level of customer delight

Key Skills :

- Client handling and application of Field Sales techniques

- Quick thinking and problem-solving

- Verbal communication with active listening

- Vision and foresight to create new opportunities for customer

- Team Management Interpersonal skills

- Data Interpretation Report Management

- Should be target oriented

- Strong leadership skills and team player

- Preference for candidates with Team handling experience of 100+ Individual Read more