• Acting as a first point of contact for employee query calls regarding job status, document verification process, benefits, company policies, termination, off-boarding process and exit formalities.
• Handling employee On-boarding procedures and process.
• Coordinating with internal departments regarding internal issues i.e. payroll, timesheet, sales, On-boarding to resolve employee related queries and grievances.
• Collaborating with vendor Management i.e. coordinating with client coordinators to handle the requirements related to candidates, working on employee notifications about information received from the end client about the contractual job(s).
• Handling client e-mails regarding warnings for the contractual employees (both written and verbal)
• Maintaining human resources records by recording new hires, transfers, terminations, changes in job classifications, salary increases and issuing job verification.
• Handles employment verification calls, unemployment insurance calls (both from agencies and employees), prepares employment verification letters, experience letters, port of entry letters and immigration letters related to immigrant employees working in United States on various contractual positions.
• Sending communications regarding birthday, anniversary, new-born, condolence emails to employees as and when required to contractual employees.
• Utilizing MS Excel, Adobe, Outlook (mailbox) as a day to day activity for HR administrative purposes.
• Supporting the HR manager including preparation of documents, and follow-up on timelines and deliverables.
• Should be well versed with complete US Onboarding process.
• Handling complete paperwork of candidates
• Helping candidates during any difficulties while onboarding process
• Running background check of the candidates and checking all the documents if those are within compliance requirement of client.
• Should be well versed with I-+ Verification process.
• Posting internal and external positions Utilizing Applicant Tracking System to communicate and document relevant recruiting information.
• Prepare offer letters with high accuracy and maintain the confidentiality of the records.
• Performed background investigation, i.e., prior employment references, etc. to gain adequate information on which to base a selection decision Notifies final candidates of consideration or rejection
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