Senior Communications Advisor - Public Affairs

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca.

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The Public Affairs team at the at the Centre for Addiction and Mental Health is seeking a full-time, contract (until March 31, 2026) Senior Communications Advisor to collaboratively contribute to the 9-8-8: Suicide Crisis Helpline (9-8-8) marketing communications strategy and knowledge translation activities. This position will report to the Communications and Marketing Manager, with dotted-line reporting to the Research and Evaluation Manager for 9-8-8: Suicide Crisis Helpline.

Led by CAMH in partnership with other service delivery organizations and technology partners, 9-8-8: Suicide Crisis Helpline is a national helpline for anyone in Canada who is thinking about suicide, or who is worried about someone they know. Support is available by phone and by text, in English and French, 24 hours a day, every day of the year. 9-8-8 calls and texts are answered by trained responders at a network of local, provincial, territorial, and national crisis lines and helplines across the country.

The post-holder will be a results-driven, strategic communications professional with proven experience in evidence synthesis, knowledge translation, content creation, and overseeing website development projects. This role will lead on communications for a growing body of research and evaluation that is driving improvements to the 9-8-8 service and establish 9-8-8’s public positioning as an expert in suicide prevention and crisis support.

The Senior Communications Advisor works collaboratively across the 9-8-8 and the CAMH Public Affairs teams, and in particular will ensure that the work of the 9-8-8 communications and research and evaluation teams are closely aligned.

Required skills include:

Demonstrated ability to clearly synthesize complex research and evaluation evidence into accessible formats for a diverse range of audiences is required.
Experience developing and implementing strategies to share key research and evaluation learnings through various mediums and channels (e.g., publications, presentations, reports, online platforms).
Experience working with vendors and contractors to ensure the production of high-quality work.
Understanding of how to develop and execute high-impact, results-driven communications plans.
Excellent relationship management skills, and the ability to work collaboratively with a range of internal and external stakeholders.
Excellent communication and presentation skills.
Time management skills, ability to juggle priorities and meet deadlines.
Ability to stay up to date on emerging trends and approaches in social media, website development, and digital marketing.
Ability to practice a consultative approach and working sensitively with people with a range of backgrounds and experiences, including people with lived experience of mental illness and/or suicide.
You will support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements. This position is open to candidates across Canada. It is a remote role; however, if the successful candidate is based in the Greater Toronto Area, a hybrid work arrangement with our head office in Toronto will apply. Occasional travel may be required provincially and nationally.

Job Requirements

At least five years of experience in communications or knowledge translation role, or an equivalent combination of education and/or experience. Experience working in a research and/or evaluation setting or academic health science centre is an asset. Previous experience working in complex organizations or working with multiple partners is required.

Knowledge of, and experience in, the mental health and suicide prevention sectors and bilingualism (French/ English) are also assets. Read more