Retail Security Officer (Full-Time Part-Time Roles Available)

Full job description
Inclusive work environment
Growth Opportunities
Employment benefits

About Us

Challenger Security (QLD M/L: 3898944) is more than just a security company, we’re a trusted partner delivering top-tier protection and peace of mind nationwide. With extensive experience and a strong presence across Australia, we work with some of the world’s most iconic brands to provide smart, reliable security solutions tailored to every situation.


The Role

As a Retail Security Officer, you’ll be a visible and approachable presence in busy retail environments, focused on loss and asset prevention, and ensuring a safe and welcoming experience for customers.

Your day-to-day might include:

Keeping a watchful eye for suspicious behaviour
Roaming and static patrols
Writing clear, professional incident reports
Collaborating with store teams to maintain a secure, friendly atmosphere
Responding quickly and calmly to incidents

About You

If you're confident and observant this role could be a great fit. To thrive as a Retail Security Officer, you’ll need:

Current QLD Security Licence (Required)
Current First Aid CPR Certificates (Required)
Police Check (Required)
Impeccable grooming and professional presentation
Strong interpersonal and report-writing skills (Highly desirable)
Physical fitness to perform patrols and stand for extended periods
A friendly, customer-focused attitude with sharp observational skills
Ability to stay calm under pressure and work effectively as part of a team

Why Join Us – Company Benefits

Fair Pay with Penalty Rates: We pay in line with the Security Services Award, including penalty rates and allowances, with reliable fortnightly pay.
Staff Discounts Perks: Get access to exclusive savings on groceries, tech, travel and more through Flare Benefits.
Real Career Progression: We promote from within and support your growth into senior or leadership roles.
Training That Counts: Ongoing development through online modules and on-the-job learning to keep your skills sharp.
Supportive, Hands-On Team: You’ll be backed by approachable leaders who care about your success and safety.
24/7 Wellbeing Support: Access free, confidential mental health and wellbeing support through our Employee Assistance Program (EAP).
Work at Premium Locations: Gain valuable experience at high-end, high-profile retail sites that boost your professional edge

How to apply:

Ready to become a part of our team? Please submit your resume and a copy of your QLD Security Licence. We encourage applications from candidates of Aboriginal or Torres Strait Islander backgrounds.


For more information on the role, please call Challenger Security on 1300 248 249! Read more