People and Culture Operations Coordinator - 6 Month Term

Description


Competitive Benefits. Meaningful Extras. Unmatched Value.
A place where you can take your career in the direction you want to grow and go
Flexible work options and summer hours for eligible employees
Save on gas at stations across Canada, including Chevron, Fas Gas, Ultramar, and Pioneer

The Opportunity:
As a key member of the newly established People Culture (PC) Operations team, the PC Operations Coordinator will manage onboarding and offboarding processes to ensure a seamless experience for new hires and departing employees. This role is responsible for executing end-to-end processes with accuracy and efficiency, contributing to a consistent and positive employee experience. The Coordinator will also support continuous improvement initiatives and help streamline workflows across teams. This position offers an exciting opportunity to collaborate in a dynamic, evolving environment where cross-training, flexibility, and a service-oriented mindset are essential to success.

Responsibilities:
Onboarding
Initiate and manage the onboarding process through Jobvite, ensuring timely completion of all tasks.
Accurately enter and maintain employee data in UKG (HRIS), ensuring compliance with data integrity standards.
For USA hires: Complete E-Verify and ensure compliance with U.S. legal requirements.

Terminations
Prepare termination packages for PC Business Partners, including severance documents, manager scripts, and system updates.
Conduct exit interviews for employees at all levels, gathering feedback to enhance retention strategies.
Update UKG to reflect termination status and ensure data accuracy.
Collaborate with Payroll to finalize departing employees' pay and benefits.
Submit IT tickets to deactivate system access and coordinate equipment returns.

Cross-Regional Support
Manage onboarding and termination processes for designated regions.
Support USA onboarding and offboarding during peak periods or staff absences.
Work collaboratively with team members to balance workloads and meet service level agreements (SLAs).

Process Improvement
Identify opportunities to streamline and improve onboarding and termination workflows.
Collaborate with the Reporting Analytics Specialist to analyze data and implement process changes based on insights.
Contribute to continuous improvement initiatives and participate in weekly team powwows.
Ensure clear documentation of team standard operating procedures (SOPs).
Perform periodic data integrity checks and balance designated data fields in UKG.

Education:

Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field — or an equivalent combination of education and experience.

Requirements:

2+ years of experience in HR operations, onboarding, or a shared services environment.

Comfortable using HRIS platforms (e.g., UKG) and applicant tracking systems (e.g., Jobvite).

Strong organizational skills with the ability to balance multiple priorities in a fast-paced setting.

Clear, professional communication skills to engage effectively with employees and stakeholders across regions.

Familiarity with onboarding and termination compliance requirements in North America is an asset.

A collaborative team player with a positive attitude and a practical approach to problem-solving.

Passionate about continuous improvement and open to learning new tools, systems, and ways of working.

Available for a 6-month term beginning on or around May.

Humble. Hungry. Smart. Does this sound like you?
Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required. Someone who sees the bigger picture? You sound brilliant to work with!

We Want You To Shine:
We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

Belonging Matters. Because You Do:
We are an equal opportunity employer and encourage applications from all qualified individuals.
Our ability to work as one team across Canada, the United States and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.
Our Employee Resource Groups (ERGs) and Affinity Networks help us activate enterprise-wide strategies that power a proactive culture of diversity, equity, inclusions, and ultimately – belonging.
We respect the diverse cultures, traditions and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

The Fine Print:
Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.
Please note that final candidates for this position will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing. Read more