Operations Manager - Event Tech

Dreamcast is a leading player in the event technology space, delivering innovative solutions to create immersive and engaging event experiences. Our mission is to empower brands to connect meaningfully with their audiences using cutting-edge tech solutions. As we expand our operations in India, we are looking for an experienced Operations Manager to lead on-site event execution and drive operational excellence.

Roles and Responsibilities

- Oversee the planning and execution of end-to-end event technology operations

- Ensure timely and efficient execution of all events, maintaining high-quality standards

- Lead, mentor, and manage a team of event coordinators and volunteers

- Collaborate with cross-functional teams to align event objectives with company goals

- Manage client relationships to ensure satisfaction and repeat business

- Implement and optimize event registration and management tools

- Analyze post-event performance data to identify strengths and areas for improvement

- Supervise on-site logistics to ensure smooth event flow and timely resolutions

- Manage vendor relationships and ensure timely, quality service delivery

- Develop and maintain event timelines, schedules, and documentation

- Monitor potential event-related risks and address challenges proactively

- Prepare and share operational reports with senior leadership

- Stay abreast of industry trends and new event technologies to keep offerings competitive

Skills and Qualifications Required:

- Bachelor's/Master's degree in Business Management or a related field

- Minimum 4 years of experience in operations or event management

- Proven success in managing large-scale events

- Strong team leadership and people management skills

- Excellent organizational and multitasking capabilities

- Proficiency in event management software and technology tools

- Strong analytical and reporting skills

- Excellent verbal and written communication skills

- Detail-oriented with strong problem-solving abilities

- Ability to thrive under pressure and meet tight deadlines

- Experience in budget planning and cost control

- Sound knowledge of risk and vendor management

- Certification in project management is a plus

- Willingness to travel and manage on-site setups as required Read more