Intermediate Technical Consultant

Location
Freemans Bay, Auckland•Hybrid work
 
Full job description
At Veovo we strive to deliver predictable collaborative solutions that are the platform of great airports.

As a Veovo Technical Consultant, you will be passionate about technology and how it can be utilised to deliver value-based outcomes for innovative airports globally. You will foster collaboration between Veovo and our airport subject matter experts, and across the wider airport stakeholder environment.

Our team deploys and supports Veovo solutions across a diverse range of Airports in either traditional waterfall or modern agile environments. Performing a broad range of activity, you will apply a methodical approach to problem definition and resolution.

Primarily you will capture and understand airport requirements through workshop and observational sessions, and build, configure, and integrate Veovo to achieve brilliant quantifiable results. To provide the best customer experience you will also be involved in ongoing relationship building and the support of implemented Veovo solutions, providing thought leadership and technical delivery expertise as required.

Our solutions are built in a range of modern technologies that you will apply in your analysis, implementation and customer success responsibilities.

We are a tight-knit team, and we will encourage you to be an active participant in all respects of our operation. You will undertake specific Market, Product and Technology training to enable you to hit the ground running, and this process will be supported by your team and Manager on an ongoing basis.

As this is a customer-centric airport technology role, and our business is within the global airport market, a reasonable level of travel is required.


Principal Responsibilities:

Analyse customer or new product requirements and specification writing
Implementation of Veovo products and solutions
Provide customer training
Programming of software modifications and development of deployment-specific integration and configuration
Technical documentation of deployed solutions and user documentation
Assist with software and process Quality Assurance
Provide 24 hour on-call problem resolution support (Rostered)
Accurate and timely recording of timesheets and charging of services time
Assist in Veovo sales operations, prospect demonstrations and responses
Assist and support customer success by effectively handling assigned service tickets or requests as raised by airport customers

About you:

+3 years’ experience in a similar role
Strong analytical, problem solving and critical thinking skills
Proven ability to understand and communicate technical and business concepts
Ability to collaborate and build strong product delivered solutions
Technical and programming skills in one or more of the following:
Database scripting languages (i.e. MSSQL T-SQL / Oracle PLSQL)
C# .NET
JavaScript and Angular framework
Demonstrate coding best practise against industry coding standards
Working knowledge of SDLC methodologies
Capable of using standard desktop software packages
Personal responsibility and the ability to work in a team or autonomously
Experience in the Airport / Airport Technology sector would be useful

What we offer

Competitive salary based on your level of experience
Permanent fulltime opportunity
Group covered Health Insurance
Working with cutting edge technologies
Supportive team environment
Rapid growth opportunities and structured professional training
Flexible working hours and working from home opportunities
Exciting and innovative projects in the aviation industry
Inner city office with basketball/tennis court, table tennis, pool table and BBQ


This is your opportunity to join an organization that has a great positive culture and a mindset of continuous improvement. Veovo is enjoying strong international growth and has a bright future delivering challenging software projects to some of the most innovative airports around the globe.


Interested?

Click the ‘Apply’ button now!


#LI-TJ1 Read more