The role of HR Operations Specialist is crucial in driving strategic business initiatives and delivering results.
As an HR Operations Specialist, you will implement HR plans and solutions to achieve business objectives. You must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving, and organizing logistics.
Key Responsibilities:
• Implement employee surveys and questionnaires, assist in analysis and action planning based on survey results.
• Partner with the recruitment team to onboard new hires and help maintain a highly motivated and engaged workforce.
• Work with business leaders and other support functions to implement new policies, procedures, and programs in support of business goals.
• Be the first point of contact for all employee grievances and partner with the HR Business Partner in conducting necessary investigations.
• Provide MIS support for Attrition analysis, including analyzing Exit interview data, observing trends, and highlighting important aspects.
• Drive engagement initiatives such as New hire Buddy/Mentoring program, Voice of Employee, Round tables, Brown Bag sessions, and RRs.
• Support the LD team in conducting training needs assessments for employees across levels.
• Responsible for regular vendor audits to ensure labor compliance.
• Support statutory compliance.
BASIC QUALIFICATIONS:
• 6+ months of human resources experience.
• 6+ months of customer service experience.
• 6+ months of Microsoft Office products and applications experience.
• High school or equivalent.
PREFERRED QUALIFICATIONS:
• 1+ years of human resources experience.
• 1+ years of customer service experience.
• 1+ years of Microsoft Office products and applications experience.
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