General Manager - Human Resources Business Partner

Digitide (Quess GTS) is an AI-first, digital-native solutions provider, We are focused on enabling enterprise success through comprehensive digital transformation. Our expertise encompasses Digital IT Services, Platforms, Business Processes and Cloud Infrastructure, offering cutting-edge and scalable technologies that drive business efficiency, enhance customer experience and grow customer revenue. Digitide (Quess GTS) specializes in delivering end-to-end IT and business process services tailored to meet the complex needs of industries like insurance, finance and, healthcare.

Job Title: Deputy General Manager / General Manager – HR Business Partner (HRBP)

Department: Human Resources

Location: Mumbai, Airoli

Job Summary:

The General Manager – HR Business Partner (HRBP) acts as a strategic partner to business leaders, aligning HR strategies with business objectives. This role ensures that HR initiatives support business goals, fosters a high-performance culture, and champions employee engagement and organizational development.

Key Responsibilities:

Strategic HR Partnership
• Collaborate with senior leadership to understand business goals and develop HR strategies that support them.
• Provide insights and data-driven recommendations to improve performance, organizational effectiveness, and employee experience.
• Act as a change agent in managing organizational transformation and growth.

Talent Management
• Drive talent acquisition strategies in partnership with Talent Acquisition teams.
• Oversee succession planning, leadership development, and workforce planning initiatives.
• Identify and nurture high-potential talent across the business.

Employee Engagement Culture
• Lead initiatives that promote a positive, inclusive, and high-performance work culture.
• Conduct regular engagement surveys and action planning based on feedback.
• Manage conflict resolution and employee relations in collaboration with business leaders.

Performance Management
• Implement and manage performance management systems and processes.
• Coach managers on effective goal setting, feedback, and employee development.
• Align performance outcomes with rewards and recognition programs.
• Drive the performance, implement effective performance improvement plan in the business vertical

HR Operations Compliance
• Ensure compliance with labor laws, company policies, and HR best practices.
• Monitor HR metrics and use analytics to inform decision-making.
• Manage HR budgets and resource allocation efficiently.

Required Qualifications:
• Bachelor’s degree in Human Resources, Business Administration, or related field. MBA or equivalent preferred.
• 15+ years of progressive HR experience with at least 5 years in a strategic HRBP or leadership role.
• Experience in [industry, e.g., BPM, ITES, manufacturing, IT, healthcare, etc.] is a plus.

Key Skills and Competencies:
• Strong business acumen with the ability to align HR strategies to business goals.
• Excellent interpersonal, communication, and stakeholder management skills.
• High emotional intelligence and conflict resolution capabilities.
• Expertise in organizational development and talent management.
• Proficiency in HRIS and analytics tools.

Work Environment and Conditions:
• Full-time position with occasional travel to regional offices or worksites.

Soft Skills:
• Strong business acumen and ability to align HR strategies with company objectives.
• Excellent communication, stakeholder management, and problem-solving skills.
• Ability to handle sensitive employee issues with discretion and professionalism.

Why Join Us?
• Opportunity to shape the strategic direction of a leading organization.
• Work in a dynamic and fast-paced environment.
• Competitive compensation package and benefits.
• A collaborative and innovative corporate culture Read more