Employee Relations Investigator

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Human Resource (HR) Jobs
1 month
Canada
Ontario
Mississauga Get directions →
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ID: 793897
Published 1 month ago by Citi
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Mississauga, Ontario, Canada
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Job Description
The VP Employee Relations (ER) investigator is an experienced investigator who is responsible for the end-to-end investigative process, including planning, interviews, e-discovery, documentation review, and report writing, primarily for allegations of discrimination, harassment, and retaliation. In addition, the ER Lead is responsible for assessing the severity of the conduct for substantiated matters.

Responsibilities:

Investigate HR related concerns raised through the Ethics Office and other channels, primarily relating to allegations of discrimination, harassment and retaliation
Determine appropriate resolution of all allegations and findings, including assessing severity of substantiated findings in accordance with policies and procedures
Communicate findings as appropriate to management, HR, and reporting parties
Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security and Investigative Services
Effectively manage caseload of investigations to meet expected timeframes for completion
Provide regular and ad-hoc updates on the status and trending outcome of investigations to management and stakeholders
Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately

Qualifications:

6 – 10+ years of experience, with a focus in Human Resources and/or Employee Relations investigations required
Strong knowledge of end-to-end investigation process and protocols
Knowledge of employment policies, practices, and employment laws and regulations
Excellent verbal communication and writing skills
Self-motivated and with excellent attention to detail and accuracy
Strong analytical and organizational skills
Consistent demonstration of ownership and accountability (driven to “do the right thing”)
Ability to work well in a fast-paced, collaborative, intense environment, and across multiple time zones

Education:

Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-

Job Family Group:

Human Resources
-

Job Family:

Employee Relations
-

Time Type:

Full time
-

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.


If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster. Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Job Description
The VP Employee Relations (ER) investigator is an experienced investigator who is responsible for the end-to-end investigative process, including planning, interviews, e-discovery, documentation review, and report writing, primarily for allegations of discrimination, harassment, and retaliation. In addition, the ER Lead is responsible for assessing the severity of the conduct for substantiated matters.

Responsibilities:

Investigate HR related concerns raised through the Ethics Office and other channels, primarily relating to allegations of discrimination, harassment and retaliation
Determine appropriate resolution of all allegations and findings, including assessing severity of substantiated findings in accordance with policies and procedures
Communicate findings as appropriate to management, HR, and reporting parties
Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security and Investigative Services
Effectively manage caseload of investigations to meet expected timeframes for completion
Provide regular and ad-hoc updates on the status and trending outcome of investigations to management and stakeholders
Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately

Qualifications:

6 – 10+ years of experience, with a focus in Human Resources and/or Employee Relations investigations required
Strong knowledge of end-to-end investigation process and protocols
Knowledge of employment policies, practices, and employment laws and regulations
Excellent verbal communication and writing skills
Self-motivated and with excellent attention to detail and accuracy
Strong analytical and organizational skills
Consistent demonstration of ownership and accountability (driven to “do the right thing”)
Ability to work well in a fast-paced, collaborative, intense environment, and across multiple time zones

Education:

Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-

Job Family Group:

Human Resources
-

Job Family:

Employee Relations
-

Time Type:

Full time
-

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.


If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Citi
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