CRM Executive

We having an excellent Job opening!!!

Greetings!!

Position: CRM Executive

Preferred: Only Male Candidates

Reporting Manager: CRM Manager

Location: Bangalore

Job Responsibilities

· Maintain and update client information within the CRM system, ensuring accuracy and consistency.

· Track client interactions, including emails, phone calls, and appointments.

· Generate reports and dashboards for Management, Sales Marketing performance.

· Handle post-sales follow-ups, feedback collection, and resolve basic customer issues or redirect them to the appropriate department.

· Assist in onboarding new clients and providing necessary documentation and information.

· Ensure data privacy and compliance with relevant data protection.

· Generate reports on sales activities client feedback.

· Provide prompt and efficient responses to customer inquiries and concerns.

· Assist clients with post-sales issues, such as documentation.

· Address and resolve customer complaints in a timely manner.

· Identify opportunities to streamline CRM processes and improve customer satisfaction.

· Suggest and implement process improvements to optimize CRM data and reporting.

· Stay updated on industry trends and best practices for CRM management.

Requirements:

· Bachelor's degree

· 2–3 years of experience in CRM, preferably in the real estate sector.

Required Skills:

· Proficient in using Excel word.

· Strong communication and interpersonal skills.

· Analytical mindset with attention to detail.

· Ability to multitask and prioritize in a fast-paced environment.

· Knowledge of real estate processes and customer expectations is a plus.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Morning shift
Supplemental Pay:

Performance bonus
Application Question(s):

Minimum 2 years of experience in Customer Relationship Management (CRM) in Real estate industry
Preferably in Real-estate sector
Language:

Kannada (Required)
Location:

Bengaluru, Karnataka (Required)
Work Location: In person Read more