Case Manager

Location
227 10th Street NW, Calgary, AB T2N 1V5
 
Full job description
Case Manager – Patient Success Sales Champion

Location: MYo Lab Health Wellness, Calgary, AB

Starting Wage: $18/hr + commission (% of sales/sign-ups)

Hours:
Training (30-60 days): Mon 11-4, Tues/Thurs 8:30-4pm, Wed 10-6pm, Fri 7:30-3pm.
Long-term (starting, then can expand towards 40hrs/wk as your performance drives the business-case): Sun 12-5pm, Mon/Wed 3-8pm, Tues/Thurs 9-5pm.
About the Role
Are you passionate about helping people move, feel, and live better? Do you thrive on connecting with others, understanding what truly motivates them, and guiding them towards life-changing health decisions? MYo Lab Health Wellness is looking for a driven, empathetic Case Manager to be the first point of contact for our new patients.
In this role, you’ll:
Run initial consultations with new patients—reviewing their health history, uncovering their emotional motivations, and helping them envision a better quality of life.
Communicate closely with our Chiropractors and clinical team to ensure every patient has a tailored, effective care plan.
Present, explain, and sign financial care plans (often in $1,000+ increments) with confidence, clarity, and compassion.
Serve as an advocate for movement, health, and the holistic MYo Lab approach.

What We’re Looking For
Key Traits:
Sales Savvy Resilient: You’re comfortable presenting solutions, not afraid of “no,” and see every conversation as an opportunity to help.
Empathetic Genuine: You build trust easily, listen deeply, and thrive on making real emotional connections.
Financially Healthy: You have a positive relationship with your own finances and can confidently guide others through care plan investments.
Movement Wellness Mindset: You live and breathe health, wellness, and movement in your own life.
Driven to Learn: Whether you’re already familiar with chiropractic care or eager to dive in, you’re committed to fully understanding what you’re recommending—because you only want to sell what you truly believe in.
Bonus: Previous experience in healthcare, fitness, sales, or customer service is a plus, but attitude and drive matter most.

Why Join MYo Lab?
Impact: Help people achieve real, lasting change in their health and lives.
Growth: Learn, grow, and earn in a supportive team environment.
Culture: No egos, open communication, and a genuine focus on team and member success.
Compensation: Base hourly wage plus commission—your earning potential grows as you help more people.
Ready to help people move, feel, and live their best?

Send your resume and a quick note about why you’re the perfect fit in response to this ad.

We can’t wait to meet you!

About MYo Lab Health Wellness:

MYo Lab isn't just another health clinic – we're Calgary's premier multidisciplinary healthcare destination. Located in a modern 5,300 sq ft facility in the heart of Calgary, we've spent the last 6+ years revolutionizing how healthcare is delivered. Our Services: - Chiropractic Care - Physiotherapy - Massage Therapy - Specialized Treatments: • Shockwave Therapy • Low-Level Laser Therapy • Custom Orthotics • Acupuncture Dry Needling • Concussion Management Our Approach: We believe in comprehensive care that treats the whole person, not just symptoms. Our multidisciplinary team works together to create personalized treatment plans that deliver real results. Whether it's pain management, performance enhancement, or preventive care, we're committed to helping our members achieve their health goals.

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