Benefits Coordinator

General information
Country
USA
State
Ohio
City
Cincinnati
Descriptions requirements
About the role:

As a Benefits Coordinator for TQL, you will help support the administration of company benefits with a heavy emphasis on leave processing. You will be responsible for becoming a subject-matter-expert on all benefit plans and be able to answer all inquiries to ensure we consistently provide world-class HR services throughout the company.


What’s in it for you:

$19 – $23/hr compensation range based on experience + competitive benefits package
Reimbursement for continuous education and certifications
Advancement opportunities within a robust HR department
We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)

What you’ll be doing:

Administer leave of absence process within Workday, using critical thinking to recommend how leave issues should be addressed and administered in compliance with applicable laws and policies
Provide excellent customer service by addressing questions regarding leave of absences and benefits
Work alongside the Benefits team, and other HR staff to provide resolution to benefit issues
Clearly communicate benefit plans, changes and guidelines to new employees and enrollees
Assist with the new hire orientation Benefits class
Maintain confidentiality as it relates to Protected Health Information (PHI)
Follow processes and checklists to ensure time-sensitive documents are processed thoroughly and within the stated timeframes
Audit monthly claims data from various vendors

What you need:

Associate’s or Bachelor’s degree in Human Resources preferred
1-3 years of HR experience preferred
Microsoft Excel experience is a plus
Ability to handle multiple tasks and requests effectively
Exceptional communication, interpersonal and customer service skills
Ability to maintain confidentiality and professionalism when dealing with sensitive information
Excellent organizational skills and attention to detail
Ability to take ownership of responsibilities and see tasks through completion
Highly motivated and career driven

Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com Read more