Event Associate Manager

Full job description
JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

About the role:
The Event Associate Manager will lead and manage a team of Event Coordinators, supporting all experience requests and event execution within Salesforce Tower Sydney. This role involves direct engagement with employees, executives, customers, partners, and guests, and works closely with Event Supervisors and the broader Real Estate Workplace Services (REWS) hospitality team to deliver best-in-class experiences that reflect the unique Salesforce culture.

Main Responsibilities:
Oversees operational excellence for guest experiences including executive receptions and events across Salesforce Tower Sydney's Specialty and Employee Floors.
Leads, mentors and manages a team of Event Coordinators, assigning tasks and providing coaching to ensure operational excellence.
Collaborates with Event Supervisors and maintains team documentation including playbooks, scripts and response templates.
Manages comprehensive event logistics (pre, during, post) ensuring compliance with Health Safety and Security policies with proper documentation.
Co-manages event intake forms, correspondence with Internal Business Partners and the REWS ticketing queue.
Delivers assigned events end-to-end using the REWS ticketing system and run sheets.
Administers Google calendar for internal event spaces within Salesforce Sydney Tower specialty floors.
Co-manages external vendor relationships while collaborating with internal teams to execute successful event programs.
Maintains Salesforce brand consistency across customer-facing areas and events, adhering to design standards including photography guidelines.
Requires availability for evening, weekend, and after-hours work as needed for event execution.

What we are looking for:
Strong event management and operations experience
Team leadership capabilities.
Attention to detail in both logistics and operational execution
Ability to create, manage, and adhere to comprehensive timelines and checklists.
Thrives in a fast-paced environment
Excellent problem-solving skills, and remain composed under pressure while leading their team through complex, live event operations and delivery

About JLL:
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What can you expect from us?

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number LMREQ439752
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. Read more