Relationship Marketing Officer (Communications Officer) (French Services)

Position Title:
Relationship Marketing Officer (Communications Officer) (French Services)
Status of Employment:
Temporary (STTRC)
Position Language Requirement:
French
Language Skills:
French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing - C - Advanced)
Work at CBC/Radio-Canada
At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.
Unposting Date:
2025-07-30 11:59 PM
Your role
Reporting to the Manager, User and Relationship Marketing, you’ll be responsible for executing relationship campaigns to retain our audiences in line with established priorities, directions and strategies.
Key tasks:
Planning
Help develop relevant, high-impact relationship marketing strategies that meet business goals in line with established priorities and guidelines.
Share your expertise on the actions, content and initiatives most likely to retain our users.
Attend weekly meetings with partner teams.
Help draft the communications and discoverability plan.
Create the mailout schedule.
Draft and co-ordinate content plans.
Follow up as needed on the production of material required for scheduled mailouts.
Implementing
Edit newsletters and push notifications using Adestra and Airship.
Perform quality control and follow up as needed with all stakeholders.
Schedule messages and campaigns.
Monitoring
Produce performance reports based on predetermined key performance indicators (KPIs).
Contribute, as needed, to developing reports and recommendations on what actions should be taken to achieve goals.
This is a hybrid position with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.
Please note that this a 12-month, full-time assignment. The position can be based in Montreal, Quebec or Ottawa.
What you bring:
Qualifications:
Bachelor’s degree in communications or equivalent
Relationship marketing experience is an asset
Knowledge of email marketing tools is an asset
Skills:
Keen interest in the media and current events, along with good general knowledge
Thorough, analytical mind
Passion for organization and co-ordination
Self-reliance, versatility and resourcefulness
Creativity
Ability to manage multiple projects simultaneously, keeping them on schedule
Ability to work well under pressure and adapt flexibly to change
Excellent command of spoken and written French
Shortlisted candidates will be tested as follows:
Practical tests
Interview
Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.
As part of our recruitment process, candidates who advance to the next
step will be asked to complete a background check. This includes:
A mandatory Criminal record check.
Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the
Diversity and Inclusion section
of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to
recruitment@cbc.ca
.

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our
corporate website
. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on
conflicts of interest
. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.
Primary Location:
1000, Rue Papineau, Montreal, Quebec, H2K 0C2
Number of Openings:
1
Work Schedule:
Part time Read more