Location - The St. Regis, Mumbai
• Based on the Dormitory Enrollment Request, assign rooms to the staff on check -in day.
• Checks in the staff with the Staff Dormitory Check In / Check Out Form and issues the linen and key to the staff
• Upon staff check-out from the dormitory, completes clearance as per the Staff Dormitory Check In / Check Out Form and reports to Human Resources office for any further follow up.
• Inspects the cleanliness status of the Dormitory Public Areas and the staff rooms on daily basis and corrects issues as needed.
• Implement the Dormitory Visitor Policy.
• Maintains knowledge of dormitory contract terms andreports/ follows up for any deviations to the contract.
• Completes the dormitory staff duty roaster per required schedule and submits for approval.
• Maintains records of dormitory issues (e.g., maintenance requests, special staff requests, check in and out details).
• Updates rooming list on weekly basis and submits to Human Resources.
• Ensures that department has the available resources on hand to administer employee.
• Communicates performance expectations in accordance with job descriptions for each position.
• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
• Solicits employee feedback, utilizing an “open door” policy.
• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
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