Transctn PROC ASST OPS MGR

Job Description

Job Summary –

The candidate will work closely with the respective Manager to ensure their staff is trained and meeting their daily goals for productivity and quality and adherence to departmental procedures/policies. The AM will be responsible for having one–on-one mentoring sessions with the team members to instill awareness of the team member’s goals, any challenges or areas of focus, and ensuring opportunities are addressed with a plan identified for success. The AM will serve as a communication liaison to ensure that changes are effectively communicated to their team members and as an escalation path for member satisfaction and/or scope clarification or changes. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational and communication skills.

Years of experience needed – 8+ Years

Experience And Skills

Should be graduate from recognized university

Strong verbal, written communication and presentation skills; including influencing, group facilitation and persuading others

Organizational and time-management skills; ability to manage multiple tasks, projects, and priorities

Must be able to build relationships and understand the client's needs

Ability to work as an individual or on a team - self-motivated, solution-oriented with ability to work independently under minimal supervision

Ability to multitask effectively and work well under pressure

Advanced skills in analytical and problem solving with attention to detail

Project management and negotiation skills

Long term/strategic planning and budget planning/analysis skills

Results-oriented

Data-driven with ability to make well-founded judgments

Experience in dealing with clients

Financial acumen, including budgeting and resource management Read more