Customer Support Representative

We are hiring!!!

Process: English Voice process executive

Location: Chennai

Experience: 0 to 1 year of experience can apply

Qualification: 12th / Diploma / Graduate

Languages : Good English communication is needed

Salary : 15k to 22k Take home

Shift : Day shift

Roles and Responsibilities :

Respond promptly and professionally to customer inquiries via phone, email, and live chat.
Assist customers in resolving product or service-related issues and provide appropriate solutions.
Handle customer complaints, troubleshoot problems, and escalate complex issues to the relevant departments when necessary.
Maintain a thorough understanding of our products/services to effectively address customer queries and concerns.
Keep accurate records of customer interactions, transactions, comments, and complaints.
Collaborate with internal teams to ensure a seamless customer experience and provide feedback on customer issues and trends.
Contribute to improving customer support processes by identifying opportunities for efficiency and enhancement.
Uphold company policies and procedures while delivering excellent customer service at all times.
Interested Candidates can contact Blessy HR - ++1-XXXXXXXXXX.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹22,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Morning shift
Supplemental pay types:

Performance bonus
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

Hindi (Preferred)
English (Preferred)
Work Location: In person

Speak with the employer
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