Quality Control Analyst

Job Title : UW Quality Control Analyst

Process : 1st Interview Recruiter (F2F)/2nd Hiring Mgr.

Department: Citi E2E, QC

Hiring Manager : TBD

Revision Date: March, 2016

Test : PC Skills, Type minimum 40 WPM, Mortgage Test

Company Overview

Digital Risk, LLC is the largest independent provider of due diligence, quality control, risk and compliance, as well as servicing and transaction management solutions to the complex and dynamic mortgage services market. In order to fulfill its mission, Digital Risk relies on the perfect blending of human experience and state-of-the-art technology to serve its clients in the areas of quality assurance, due diligence, portfolio management, asset recovery, servicing surveillance and more. Our highly skilled team of professionals defines and executes client-tailored solutions to meet the needs of the market and support every stage of the mortgage lifecycle.

Position Overview

Digital Risk is aggressively seeking a document capture quality control analyst who demonstrates a desire to grow, performs well under pressure, and can work with minimal supervision. A successful candidate must be detail-oriented, highly organized, able to learn a new scope, and adapt quickly in a fast-paced environment meeting service level deadlines each and every day.

Essential Job Functions

 Review and provide Quality Control feedback on guarantee file compilation completed by internal staff

 Follow quality control policies and procedures to ensure compliance with scopes of work

 Must be able to fulfill the role of subject matter expert for the team and scope assigned

 Assist with required and/or identified training needs as it relates to quality control

 Analyze individual guaranty and closing files and determine compliance with applicable investor checklists

 Identify all red flags within a guarantee or mortgage file and report to leadership

 Perform additional duties as requested

Requirements

 High school diploma, some college preferred

 Strong PC, Typing And Technical Skills Required

 Strong work ethic and flexibility in a fast paced environment

 3 + years in the mortgage industry, with a minimum of two years focused on 1 st Mortgage UW Quality Control

 Must have experience in the specific scope of work position being filled, demonstrating current acceptable production and quality rating metrics

 Candidates must pass drug screening and background checks

Other Skills/Abilities

 Preferred knowledge of US mortgage regulatory requirements relating particularly to Conventional,FHAVA

 Preferred knowledge of US mortgage lending guidelines particularly to Fannie Mae, Freddie Mac, FHA VA

 Demonstrated ability to work independently in a team environment

 Ability to coach and mentor team members

 Ability to produce accurate and detailed work under time pressure

 Strong sense of urgency with an ability to work in a team environment

 Detail oriented and excellent organizational skills

 Good oral and written communications skills

 Willingness to adapt to changing circumstances in a rapid evolving environment

Physical Demands

 Office setting which includes long periods of sitting, typing, reading from a computer screen, communicating verbally and in writing with co-workers via phone or face-to-face

Environmental Factors

 Indoors, normal office environment

Digital Risk is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization Read more