Responsibilities :
• Assisting in resolving customer complaints/disputes
• Providing information to customers
• Monitoring sales performance
• Closing sales deals
• Keeping a record of calls and relevant details
• Updating customer details
Requirements :
• Experience as a Telesales Representative or Customer Service Representative
• Familiar with CRM and MS Office programs
• Good customer service skills
• Excellent communication skills
• Able to multitask
• Good team player
• Good negotiation Skills
Job Types: Full-time, Fresher
Salary: ₹15,500.00 - ₹18,000.00 per month
Benefits:
• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Day shift
• Morning shift
• Weekend availability
Supplemental pay types:
• Commission pay
• Joining bonus
• Overtime pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus
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