Technology Services Technical Lead

Location
Auckland City 1010
 
Full job description
He angitūtanga: The opportunity
As the Business Applications Technical Lead, you will support the delivery and management of a diverse portfolio of applications and technologies across a wide customer base, spanning all council departments.
You’ll work closely with business stakeholders to understand their needs, strategic direction, and challenges in order to recommend and deliver effective technology solutions—while managing senior stakeholder and vendor expectations.
You will:
Provide technical leadership and subject matter expertise across council frontline business applications
Collaborate across Agile Release Trains (ARTs) and actively participate in ART ceremonies
Participate in Agile delivery ceremonies, including daily stand-ups, backlog refinement, and retrospectives
Support end-to-end delivery including product design, solution implementation, support, and enhancement
Mentor and coach junior team members, fostering capability uplift and professional growth across the function
Coordinate communications and lead restoration efforts during critical incidents, ensuring timely resolution and stakeholder engagement
Support business continuity through proactive system maintenance and effective incident response planning
Familiarity with SaaS applications will be advantageous.

He kōrero mōu: About you
You’ll bring a strong foundation of technical and leadership experience, along with the ability to deliver pragmatic, future-fit solutions.
To be considered for this role, you will have:
10+ years of experience working in an enterprise IT environment
5+ years in a senior technical role focused on technology engineering
7+ years of technical/functional experience in business applications and integration
Advanced experience implementing and supporting complex business systems (both SaaS and on-premise)
3+ years working in a true Agile environment, ideally using SAFe
A strong background in mentoring and coaching others in technical environments
Excellent communication skills in English – both written and verbal
Ability to work a minimum of three days per week in the central Auckland office, with the option to work remotely up to two days per week after onboarding
Your collaborative approach, strong stakeholder engagement skills, and growth mindset will ensure your success in this role.

Ngā āhuatanga kei a mātou: What we offer
You will join one of the largest Local Government Technology Services groups in New Zealand. You’ll also be part of a team of passionate professionals working in a values-led organisation, where your contribution directly supports the communities of Tāmaki Makaurau.
We offer flexible working, career development, and the opportunity to be part of a supportive and experienced team focused on delivering great outcomes.

Whakamaua kia tina! Be the how!
Tell us why you are interested in this opportunity and apply via the link.
Applications close: Sunday 10th of August

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