Location
Melbourne VIC 3000•Hybrid work
Benefits
Pulled from the full job description
Full job description
Introduction
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
Individual development planning multitude of learning pathways and opportunities
Monthly RDO and hybrid working
Something for everyone - range of employee benefits, discounts and wellbeing programs
About the role
As the primary in-team specialist for technical claims and Workers Compensation knowledge, in the Technical Manager position you will use your unique skill set to provide coaching and mentoring to claims staff with relation to complex claims matters.
You will also use your knowledge of Workers Compensation legislation to review and endorse claims decisions, liaise with legal parties relating to claims disputes, undertake various calculations relating to compensation, and provide technical reviews for claims management strategies.
How you'll make an impact
Your responsibilities will include:
Applying your specialist Workers Compensation technical knowledge to claims of a complex nature, and acting as a technical reference point for other team members such as Case Managers and Senior Case Managers
Guiding, advising and assisting employer clients who require specialist technical assistance
Interacting with and providing instructions to Legal Panel Firms within the required timeframes on all pre-litigated and litigated matters
Providing employers, employer consultants and other involved parties with updates in relation to litigated matters
Undertaking adverse decision quality revisions and endorsements
Completing case conferencing with Case Managers and attending claims review meetings when required
Undertaking pre-conciliation checks, assisting with strategy considerations and attending conciliation conferences as required
Mentoring and coaching other members of your team
About you
We’re interested in hearing from people who possess:
Experience within the Worker’s Compensation industry and in the application of Work Cover legislation
Ability to interpret and apply Accident Compensation Act
Fantastic customer service skills
Exceptional communication and interpersonal skills
Experience in client service role
Coaching, mentoring, and leadership skills
Bachelor of Law Degree and/or Industry Related Qualifications will be ideal
What we can offer you:
Monthly RDO (Rostered Day Off) after the completion of your probationary period
Attractive remuneration packaging flexible work arrangements including Work from Home
Paid Parental Leave
Reproductive leave
Birthday Club: Enjoy a day off during the month of your birthday, on GB!
Excellent working environment – our team at GB is renowned for it's dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities;
Exciting career – as our Company grows, so do the opportunities for our people;
Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
Service recognition awards; and employee assistance program for yourself and immediate family members.
A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)
To apply
Be engaged with a high performing and agile team backed by a positive culture. If this sounds like your future career, then we want to hear from you today!
Click on Apply for this Job.
To be considered for this opportunity you must have right to live and work in Australia when applying.
Agency applicants will not be considered for this position.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
Novated Leasing opportunities
Two paid volunteer days annually
Health Insurance Discounts with our Group Insurance Plan
Employee Stock Purchase Program
Paid parental leave
Other benefits include:
Flexible and hybrid work arrangements
Mental Health and Wellbeing Support for yourself and immediate family members
Employee Recognition Awards and Service Milestone Recognitions
Peer Support Program
Annual flu vaccinations
Access to Reward Gateway – discount offers at over 350 retailers!
And more...
We value inclusion and diversity
Inclusion and diversity (ID) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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