Sr. Account Management Executive
Job Description
The Account Manager is responsible for the overall growth of the account and managing all stakeholders associated with the account internally as well as externally
Client Relationship Management: Penetrating the given account & continue to engage and spread awareness via regularly meeting the client with or without Superior and enhance the engagement further. Building and maintaining strong, long- lasting customer relationships.
Market Research: Collect Intelligence on the clients, their market, competitors & industry.
Account Management: Smooth & Timely Delivery of all requirements (project/report/escalations/minutes/meeting) to clients and manages client Satisfaction.
Delivery Management: requirement gathering, summarizing, clarifying queries, timely submission & follow up on closure.
Track Contract signing, Agreement receipt & overdue collections etc.
Submit Periodic Report: Submit Weekly Reports & Dashboard: Overdue Payments and Collection.
Works alongside business leaders in closing sales by building rapport with existing accounts; explaining product and service capabilities; overcoming objections; preparing contracts.
Contributes information to market strategy by monitoring competitive products and reactions from contacts/leads in the prescribed account.
Proactive: Takes initiative
Out of box thinker
Attention to detail
Building Partnerships
Building trust
Agile in nature and must have customer centric approach.
Job Types: Full-time, Regular / Permanent
Schedule:
Day shift
Morning shift
Ability to commute/relocate:
Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
Master's (Preferred)
Experience:
total work: 4 years (Preferred)
Account management: 10 years (Preferred)
