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Service Desk Technical Support WalkingTree Resources

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Technician Jobs
1 month
India
Karnataka
Bengaluru Get directions →
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ID: 425256
Published 1 month ago by WalkingTree Resources Pvt. Ltd.
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In Technician Jobs category
Bengaluru , Karnataka, India
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Ideal Candidate must have 2 to 3 Years of experience in customer Support.

Location- Bangalore

Notice Period- Immediate to 15 Days

Interview mode- WalkIn

Skills Required:
• Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers Installation
• L1 Service Desk Technical Support
• Ping command
• Difference between service request incidents.
• Aware about the SLA/Metrics handled.
• Situational Questions (looking at presence of mind)

Mandatory experience
• Experience in Voice + Chat
• B to C Process
• Experience in international Process
• 24/7 weekly shift roaster/International call handling experience
• 6 days working Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Ideal Candidate must have 2 to 3 Years of experience in customer Support.

Location- Bangalore

Notice Period- Immediate to 15 Days

Interview mode- WalkIn

Skills Required:
• Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers Installation
• L1 Service Desk Technical Support
• Ping command
• Difference between service request incidents.
• Aware about the SLA/Metrics handled.
• Situational Questions (looking at presence of mind)

Mandatory experience
• Experience in Voice + Chat
• B to C Process
• Experience in international Process
• 24/7 weekly shift roaster/International call handling experience
• 6 days working
WalkingTree Resources Pvt. Ltd.
WalkingTree Resources Pvt. Ltd.
1125 active listings

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