Senior Marketing Specialist - Consumer

Location
Auckland City, Auckland
 
Full job description
Senior Marketing Specialist - Consumer

Own and deliver insight-led campaigns that connect with millions of Kiwis-leading key marketing initiatives and a high-impact newsletter reaching over 800 retail stores across the country
Be part of a values-led team shaping how NZ Post connects consumers domestically and internationally, with plenty of variety, autonomy, and room to influence
Enjoy hybrid working and a great office environment at our Highbrook site with an onsite cafe
Korero mo te turanga - About the role

Help shape how Kiwis connect, send, and receive - across New Zealand and the world.

Due to an internal promotion we are now looking for a Senior Marketing Specialist to support the Consumer Marketing Manager in driving results across both International and Domestic sending audiences.

This is a broad and rewarding role for someone who thrives on variety, can manage complexity, and brings a balance of strategic thinking and hands-on execution.

You'll play a key part in delivering smart, insight-led marketing that drives commercial results and enhances the customer experience. You'll lead campaigns, guide go-to-market activity, and support communications to our retail network and agency partners - ensuring clarity, alignment, and impact across all touchpoints.

You'll do this by:

Supporting and executing marketing strategies that speak directly to the needs of our consumer sending audience, contributing to the wider NZ Post strategy
Owning key initiatives, leading campaigns and projects from planning to execution, and managing go-to-market processes with stakeholders across the business
Driving effective communication to the retail network and agency partners, you'll take full ownership of the end-to-end delivery of a fortnightly newsletter to over 800 stores, alongside other key channels like in-store collateral and internal updates-ensuring all content is clear, consistent, and on-brand.
Collaborating with external agencies, suppliers and internal teams, ensuring alignment, smooth delivery, and strong working relationships
Using customer insights to continuously improve marketing impact and contribute to new propositions
Helping to deliver on key projects within the wider Consumer Value Management team; bringing initiative, coordination and a team-first attitude
Mou - About you

You're a confident, proactive marketer who understands the B2C world, and balances creative thinking with strong execution. You're organised, solutions-focused, and comfortable managing multiple moving parts in a complex environment.

You'll combine that with:

Proven experience marketing in a consumer-focused, complex retail or service-based environment
Excellent written and verbal communication skills, including strong copywriting and presentation skills
High attention to detail, strong time management and the ability to pivot quickly when things change
Proven ability to build strong relationships and manage stakeholders at all levels
A proactive mindset, not only in when it comes to solving problems, but also in seeking better ways of working,
It goes without saying, but you'll say it anyway, you'll also be comfortable with MS Office, and marketing platforms like Salesforce Marketing Cloud.

He Aha Te Pai - What you'll love about us!

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about. Our permanent employees enjoy a variety of benefits including:

Free onsite secure parking at our Auckland sites
Access to discounted health insurance plans for you and your family
Special rates on fantastic holiday home accommodation around New Zealand
Retail shopping discounts with our partners
An Employee Assistance programme to support you when you need it
Plus more!!
Hiahia? - Interested? Come and join the whanau!

There's a story in every parcel. And wrapped up in every parcel, is the people of NZ Post. Our mahi is different, but we share the same goal - to contribute to the growth and prosperity of our beautiful Aotearoa. Whether you're a number-crunching data analyst, a parcel processing whizz, a marketing maven, or a sales superstar, we've got a spot for you in our dynamic team.

Start your journey with us by applying today or to find out more details about this opportunity download the JD on the NZ Post Careers page. If you require additional information, please contact Michele Christie (Talent Acquisition Specialist) on 022 087 5195

Applications for this position close on 10 August 2025

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test.

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles. We won't consider candidates through agencies unless this has been previously approved.

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.

  Read more