Senior Associate HR Operations Generalist

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

The Senior Associate HR Operations Generalist is a developing subject matter expert, responsible for supporting various operational aspects of the employee lifecycle such as (but not limited to) tasks related to recruitment, onboarding, benefits administration, HRIS management, and employee record maintenance.

The Senior Associate HR Operations Generalist requires attention to detail, strong organizational abilities, and familiarity with HR processes to contribute to the smooth execution of HR operations.

What you'll be doing

Key Responsibilities:
• Proactively supports with HR processes, including recruitment, onboarding, benefits administration, employee relations, performance management, and offboarding.
• Proactively supports opportunities for streamlining HR processes and procedures to enhance efficiency and effectiveness and implement best practices and innovative solutions to optimize workflows and HR operations.
• Contributes to ensuring HR activities and processes are in full compliance with relevant employment laws, regulations, and company policies.
• Receives instructions to use HR data to generate insights, trends, and metrics that inform decision-making and drive improvements.
• Contributes to organizational change initiatives within HR operations, providing guidance to employees during transitions.
• Works with other departments to align HR strategies with organizational objectives and ensure seamless operations.
• Works with HRIS software for data management, reporting, and analysis, ensuring data accuracy and integrity within the HRIS. Working knowledge on Workday / Success Factor is an added advantage
• Experience in HR process automation is an added advantage.
• Performs any other related task as required.

Knowledge and Attributes:
• Developing understanding of HR processes, policies, and best practices across various functions, including recruitment, onboarding, benefits administration, employee relations, performance management, and offboarding.
• Developing understanding of relevant employment laws and regulations to ensure compliance and guide decision-making.
• Understanding of HRIS software and tools for efficient data management, reporting, and analytics.
• Developing ability to use change management concepts to guide employees through organizational transitions.
• Developing understanding of analyzing HR data to generate meaningful insights and present key metrics to inform strategic decisions.
• Developing proficiency in handling employee relations matters and conflict resolution through effective communication and mediation.
• Good written and verbal communication skills to effectively convey complex HR concepts to diverse audiences.
• Developing ability to lead HR projects from inception to completion, managing resources, timelines, and deliverables.
• Ability to collaborate with cross-functional teams, HR leadership, and external partners to achieve common goals.

Academic Qualifications and Certifications:
• Bachelor's degree or equivalent in the field of Human Resources or related.

Required Experience:
• Moderate level of experience in all aspects of HR operations, including recruitment, onboarding, benefits administration, employee relations, performance management, and offboarding.
• Relevant experience working on HRIS software for complex data management, reporting, and analytics.
• Moderate level of experience in identifying inefficiencies, streamlining processes, and enhancing HR workflows.
• Moderate level experience leading and overseeing HR projects, managing resources, timelines, and deliverables.
• Relevant experience introducing innovative solutions and best practices to improve HR operations.

Workplace type:
Hybrid Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today Read more