Senior Analyst, Analytics

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1+++, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues, and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. The Cvent Analytics team is looking to hire a Senior Analyst and is currently accepting applications. The selected candidate will typically focus on providing customer support through data-driven analysis. He/she would be partnering with the Sales team based out of the US to drive impactful client conversations using Cvent’s powerful sourcing and product data.

• Collaborate with the Sales and Product teams to diligently monitor and evaluate essential product metrics and performance indicators.• Partner with the Product team to conduct a thorough analysis of usage patterns and identify trends in product adoption.• Effectively communicate the data narrative through expert analysis, interpretation, and data visualization, thereby conveying significant insights utilizing PowerPoint or other data visualization tools.• Analyze and interpret data into comprehensive charts and high-quality graphics, ensuring the effective communication and presentation of analytical insights to internal stakeholders.• Collaborate with fellow analysts within the team to define and refine customer segmentation, which will serve as a foundation for the support matrix.• Partner with Product leadership to furnish data-driven recommendations for product enhancements.• Develop and design scalable market insights and customer insights content suitable for internal office hours, webinars, and industry publications.• Employ a research-led approach to identify both internal and external factors that influence customer performance.• Assume full management responsibilities and deliver periodic outputs (repeatable, scalable short analyses for stakeholders), thereby ensuring project success and quality.

• 4-7 years of experience in a product or strategy role in the analytics domain.• Bachelor’s Degree (in technology, statistics, sciences, or mathematics) and/or Engineering with a good academic record• Strong verbal and written communication skills with attention to precision of language and ability to organize information logically• Experience working on SQL or Snowflake and Advanced Excel, and any BI visualization tool (Mandatory)• Hands-on experience to work on PowerPoint decks and storyboarding skills• Good presentation skills to deliver insights to a larger audience• Excellent project and time management skills; consultative experience and exposure, proven competence for meeting deadlines, multi-tasking under pressure, and managing work under ambiguity• Self-driven and can work with geographically spread teams Read more