Sales Support Coordinator

Full job description
Connect with Quadient

Parcel Pending by Quadient has a mission to establish an agnostic open network of 5,000+ lockers in the UK by the end of 2027. Our network facilitates access points to the parcel networks of the biggest carriers in the UK.

We're expanding our Open Locker Network team and are looking for someone who thrives on coordination, communication, and making things happen behind the scenes. This is a great opportunity to step into a central support role that directly helps us scale one of the fastest-growing parts of the business.

Reporting to the Sales Director, you’ll be the go-to person supporting the locker sales team – helping with site survey communication, documentation, contract processing, and ensuring everything runs smoothly between our host partners and internal teams. You’ll also play a key part in supporting the private network and beyond-parcels teams with tailored admin and coordination.

Opportunity is offered on a hybrid basis out of our Stratford, London office (2 days/week in office, 3 days from home)

Coordinate host site surveys, including but not limited to, liaising with locker host contacts, obtaining approvals, communicating planned civils and installation works.

Collaborate with Lockers operations team to ensure the efficient and professional installation of locker.

Support with contract generation, validation, and processing. Includes vendor ID creation, ensuring correct bank details are capture and location name correctly documented.

Maintain accurate CRM records and support sales data management.

Assist with pre-sales map and site checks.

Help manage documentation and admin for major account partners.

Provide admin and sales documentation support to the private network and beyond-parcels teams for sales call preparation, account planning and research and order creation/submission.

Be a day-to-day support hub for the locker sales team, keeping everything on track and well-communicated.

Your profile

Ideally, have a background in sales admin, project coordination, or customer-facing support roles. Full training on all locker systems and processes will be provided.

Love being organised and keeping others on track.

Are a strong communicator who’s comfortable dealing with both customers, sales professionals and internal teams.

Are confident using Microsoft suite of Office solutions (Word, Excel, Outlook) and Salesforce CRM, or have a keen interest in learning fast.

Have an excellent eye for detail and take pride in your work.

Enjoy being part of a team and making a visible impact.

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Ready to lead the way? Apply now.

Rewards Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.


Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.


We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com


Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.


People. Connected. Read more