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Restaurant General Manager
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#42361
Remote / WFH
Fat Bob's Smokehouse
Job Description
Position Overview
Fat Bob’s Smokehouse is seeking an experienced Restaurant General Manager to lead Front of House operations at our flagship downtown Buffalo location. This role is for a motivated hospitality leader who thrives in a fast-paced, high-volume environment and believes great service, strong teams, and clear accountability create unforgettable guest experiences.
At Fat Bob’s, we take pride in award-winning, from-scratch barbecue and genuine hospitality. Our General Manager plays a critical role in executing our Vision, driving results, and living our core values every day.
Purpose
Genuine Smiles for All
Core Values:
WOW = Delivering WOW through service and quality.
POSITIVITY = Always lead with the best foot forward - POSITIVITY First impression, set the tone, positive vibes
BE A GOOD PERSON = Value and appreciate guests and fellow Fat Bob's team
HARDER & SMARTER = Working HARDER and SMARTER than the competition
Leadership Expectations
The Restaurant General Manager leads by example and embodies Fat Bob’s PURPOSE and CORE VALUES:
BBQ. Local. Service.
This role is responsible for aligning people, performance, and culture while helping move the business toward its long-term vision and quarterly priorities.
Key Responsibilities
Guest Experience & Service Execution
Oversee all aspects of the guest experience, ensuring consistently exceptional service for every guest
Be highly present during high-volume service to support the team and uphold service standards
Ensure food and beverage are executed at the highest level through strong leadership and communication
People & Team Leadership
Build, lead, and maintain a strong, collaborative Front of House team
Interview, hire, onboard, train, coach, and hold FOH team members accountable
Manage scheduling, opening and closing procedures, side work, and daily execution
Foster a positive, respectful, and performance-driven culture
Fat Bob’s Smokehouse is seeking an experienced Restaurant General Manager to lead Front of House operations at our flagship downtown Buffalo location. This role is for a motivated hospitality leader who thrives in a fast-paced, high-volume environment and believes great service, strong teams, and clear accountability create unforgettable guest experiences.
At Fat Bob’s, we take pride in award-winning, from-scratch barbecue and genuine hospitality. Our General Manager plays a critical role in executing our Vision, driving results, and living our core values every day.
Purpose
Genuine Smiles for All
Core Values:
WOW = Delivering WOW through service and quality.
POSITIVITY = Always lead with the best foot forward - POSITIVITY First impression, set the tone, positive vibes
BE A GOOD PERSON = Value and appreciate guests and fellow Fat Bob's team
HARDER & SMARTER = Working HARDER and SMARTER than the competition
Leadership Expectations
The Restaurant General Manager leads by example and embodies Fat Bob’s PURPOSE and CORE VALUES:
BBQ. Local. Service.
This role is responsible for aligning people, performance, and culture while helping move the business toward its long-term vision and quarterly priorities.
Key Responsibilities
Guest Experience & Service Execution
Oversee all aspects of the guest experience, ensuring consistently exceptional service for every guest
Be highly present during high-volume service to support the team and uphold service standards
Ensure food and beverage are executed at the highest level through strong leadership and communication
People & Team Leadership
Build, lead, and maintain a strong, collaborative Front of House team
Interview, hire, onboard, train, coach, and hold FOH team members accountable
Manage scheduling, opening and closing procedures, side work, and daily execution
Foster a positive, respectful, and performance-driven culture
