Regional Manager

Location
Markham, ON
 
Full job description
Job Description

Reporting to the Regional Director, the Regional Manager, will contribute to the Extendicare purpose of Helping People Live Better, by participating in a high performing team that is dedicated to ensuring all residents receive the care they need.

The Regional Manager is a highly competent and passionate member of LTC Operations, who plays a critical role in ensuring the delivery of exceptional resident care at a long-term care home. The Regional Manager is responsible for the effective and efficient delivery and sustainability of programs, training and development, and quality within the Long Term Care homes, as well as the implementation and sharing of policies, procedures and programs to ensure the highest standard is met as it pertains to Extendicare’s policies and practices, and those set by the applicable legislation.

The ideal candidate will currently reside in the Greater Sudbury Area.

Key Outcomes:

Serve as a strong advocate for resident safety and the ongoing improvement of quality care.

Consistently meet or exceed all quality and clinical indicators for residents through the effective implementation and evaluation of required clinical programs.

Foster a positive culture and employee experience, driving an increase in overall employee engagement compared to the previous year.

Ensure adherence to regulatory compliance regarding resident plan of care, as well as organizational standards, policies, and procedures.

Responsibilities:

Support the professional practice of the Home Leadership Teams

Educate, orientate, coach, mentor and support Long Term Care homes' frontline teams through consultation with the Home leadership teams and the Regional Director Operation(s)

Consistently deliver education with Extendicare’s programs/initiatives/policies procedures;

Assist in the implementation of new programs in the revision and updating of programs;

Provide innovative suggestions to assist with the overall implementation of new concepts to minimize the potential negative perception of change;

Promote compliance with regulatory requirements and Extendicare standards;

Ensure that appropriate security levels and access authorities are in place and maintained in accordance with policies, practices and standards;

Ensure regional/home involvement with, and representation on, applicable regulatory committees;

Follow-up of high-risk issues;

Support homes in meeting regulatory requirements;

Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare’s Code of Conduct;

Ensure effective operation and Continuous Quality Improvement (CQI) of the homes;

Confirm that CQI Accreditation programs are managed in accordance with Extendicare’s standards, policies practices, and in compliance with legislative and regulatory requirements;

Effectively represent the interests of the organization in all interactions with major external stakeholders;

Facilitate quality improvement framework through program review, audits, data analysis;

Monitor, analyze performance indicators and adverse events;

Conduct quality reviews based on outcomes as directed by Regional Director Operations;

Ensure continued adherence to accreditation requirements;

Coordinate and initiate research, abstracts, conference submissions within designated region, in conjunction with Regional Director Operations

Requirements:

Minimum five (5) years combined experience in a Long Term Care setting at the senior management level

CIC trained, SWAN or NSWOCC certified and GPA trained considered an asset

Familiar with using data to drive decisions and skilled in translating policies into direct practice

Experience in gerontology/continuous quality improvement/research/adult learning/change management

Ability to facilitate learning for others

Demonstrates strong leadership, oral and written communication and interpersonal skill

Proficiency in a second language is considered an asset

Computer proficiency (Microsoft Office applications)

Ability to reason, think analytically and conceptually prior to taking decisive action

Able to travel as required and in possession of a valid driver’s license

Registered Nurse with current registration with the Provincial licensing body

RN/BScN with continuing education in gerontology, nursing administration, rehabilitation, long term care or equivalent

Masters’ degree preferred

Current CPR certification

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

Continuous mentorship, support for life-long learning and growth opportunities

Opportunities for advancement and career growth within the organization

A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

Employee Family Assistance Program.

Robust benefits package.


Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network 123 owned and operated long-term care homes, as well as our home health care operations serving more than 10,000 patients annually, we provide people with the care they need wherever they call home. Our qualified and highly trained workforce of 22,000 individuals are united by a dedication to quality care and by our vision for a future where everyone in Canada has access to the care and support they need to live their best lives.

Time Type:

Full time
When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring, turn it into a rewarding career with Extendicare!

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

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