People Culture – HR Partner

Job description
The OpportunityPLATO is one of Canada's leading software testing services firms, driven by the mission of building a stronger, more inclusive technology workforce. While we are proudly Indigenous-led and committed to creating opportunities for First Nations, Métis, and Inuit communities, our team reflects the rich diversity of Canada. We welcome talented individuals from all backgrounds who share our passion for quality and excellence in software testing.At PLATO, we believe that better software leads to a better world. Our software testing specialists come together with a shared commitment to delivering exceptional results for our clients while building strong, resilient communities. We have established offices in Fredericton, Ottawa/Gatineau, Sault Ste. Marie, Regina, Calgary, Prince Albert, Vancouver.By bringing together people from diverse perspectives, experiences, and communities, we ensure innovation, collaboration, and the highest standards in software quality assurance.We are actively looking for an HR Partner focused on People Culture with proven experience in career coaching, reconciliation education, and inclusive workplace advocacy.The People Culture - HR Partner plays a key role in supporting Indigenous employees throughout their journey at PLATO-from training to full-time employment. This national role focuses on identifying and addressing potential challenges that may impact engagement, retention, and well-being. With a strong background in coaching and employee advocacy, the HR Partner provides tailored guidance, mentorship, and strategic cultural support to help individuals thrive in their careers.This role also supports broader diversity and inclusion efforts, ensuring all employees feel valued and respected. The ideal candidate has 5-10 years of experience in human resources with a strong focus on career development, holds a CIHRP designation, and brings lived or professional experience in reconciliation and community engagement.Responsibilities
• Build strong, trust-based relationships with Indigenous employees to support their workplace experiences, professional development, and well-being.
• Deliver one-on-one and group career coaching sessions with employees, creating career plans and supporting development goals.
• Provide culturally relevant guidance, and facilitate access to internal/external resources for career growth, personal wellness, and life transitions.
• Collaborate with the training department to assess cohort readiness and support successful transitions into employment.
• Liaise with HR, Training, and Leadership teams to advocate for inclusive and culturally safe practices.
• Lead or co-lead internal ERGs (Employee Resource Groups), providing structure and leadership support for employee-led initiatives.
• Act as a reconciliation educator by facilitating training, leading awareness discussions, and advising on culturally responsive policies and programs.
• Deliver cultural awareness sessions for managers and teams to promote understanding of Indigenous experiences in the workplace.
• Build and maintain relationships with Elders, Knowledge Keepers, Indigenous organizations, and external partners to support employee development and cultural connection.
• Support PLATO's diversity, equity, and inclusion goals across all communities and employee groups.

Qualifications
• 5-10 years of experience in Human Resources, with a significant focus on employee coaching and support.
• Demonstrated experience in career coaching, talent development, or HR advisory roles.
• CIHRP designation (Certified Human Resources Professional).
• Experience as a reconciliation educator or facilitator.
• Proven ability to chair or lead Employee Resource Groups or similar employee-led networks.
• Experience mentoring and coaching in both professional and community settings.
• Identification as First Nation, Métis, or Inuit is strongly preferred; deep knowledge of Indigenous cultures and lived experiences is essential.
• Degree or diploma in Human Resources, Indigenous Studies, Social Work, or a related field-or equivalent experience in Indigenous workforce support and advocacy.
• Exceptional interpersonal and communication skills with a strong commitment to confidentiality and cultural safety.

Demonstrated experience in career coaching, talent development, or HR advisory roles.CIHRP designation (Certified Human Resources Professional).Experience as a reconciliation educator or facilitator.Proven ability to chair or lead Employee Resource Groups or similar employee-led networks.Experience mentoring and coaching in both professional and community settings.Identification as First Nation, Métis, or Inuit is strongly preferred; deep knowledge of Indigenous cultures and lived experiences is essential.Degree or diploma in Human Resources, Indigenous Studies, Social Work, or a related field-or equivalent experience in Indigenous workforce support and advocacy.Exceptional interpersonal and communication skills with a strong commitment to confidentiality and cultural safety.Core SkillsEmployee Resource GroupsCareer Development CoachingInterpersonalIndigenousInclusivenessDifficult SituationsCreative SolutionsCommunicationCollaborationAdvocacyPLATOWho We Are

PLATO is a software testing and technology services company trusted by clients around the world.In addition to providing our clients the highest quality software testing services, PLATO is creating careers in technology for First Nations, Inuit, and Métis people from coast to coast to coast through our innovative train-and-employ model. Since 1997, we have been helping organizations all over the world reach their quality objectives by delivering scalable, proven, quality-centric managed services. Companies such as Apple, Suncor, TD Bank, Medavie, BCLC, LinkedIn, Boeing, and many others have gained considerable advantage from our Quality Assurance (QA), Testing, and eLearning expertise and experience.We deliver specialized QA services to our clients with the goal of helping them increase profitability, boost customer satisfaction, manage development cycles and implement quality-centric solutions. We develop innovative approaches and solutions, designed to generate increased efficiencies, competitive advantage, and market share for our clients.Work With UsAt PLATO, we encourage our employees' personal career growth. We have plans in place to make sure that each employee is connected with a people manager to help guide them through their professional development, offer e-learning classes, and give our employees the opportunity to pursue software certifications for cutting-edge technologies.PLATO respectfully acknowledges that our offices are located on treaty territories, unceded First Nations and Inuit territories, and part of Métis homelands. We honour their long history of welcoming many Nations to the beautiful Turtle Island and we actively work towards reconciliation between Métis, Inuit, and First Nation peoples and non-Indigenous people on this Land.We contribute to proactive employment practices to promote inclusivity and diversity to those especially marginalized populations such as women, persons with disabilities, members of visible minorities, First Nations, Métis, and Inuit peoples, and all other groups protected under the Human Rights Code.We are committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require accommodation during any aspect of the recruitment process and we will work with you to address your needs.We will send you an email reminder to with a link to this job. Read more