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Operations Manager
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#41937
Remote / WFH
Graniti Vicentia India
Job Description
Operations Manager – GV India
Location: Hyderabad, India (On-site)
Reports To: Chief Executive Officer (CEO)
Direct Reports: Department Leads (Design, Procurement, Project Management, Finance Coordination, Admin/Support)
Role Overview
We are seeking a highly disciplined and execution-focused Operations Manager to lead our India office and oversee the day-to-day functioning of all departments.
This role is responsible for ensuring that daily operations run efficiently, teams are aligned on priorities, and deliverables are executed with consistency and accountability across all functions.
The Operations Manager will act as the central point of execution in India—bridging global leadership (USA/Canada) with local teams—ensuring that direction is translated into structured, on-time output.
Key Responsibilities
1. Daily Operations Management
Oversee day-to-day operations across all departments
Ensure teams are aligned on priorities and deliverables
Maintain operational momentum and prevent delays
Resolve workflow issues proactively
2. Team Leadership & Accountability
Manage department leads and clarify expectations
Hold teams accountable for deadlines, quality, and responsiveness
Address performance gaps and enforce corrective actions
Promote a culture of ownership and professionalism
3. Decision-Making & Escalation Handling
Act as the primary escalation point for operational issues
Make timely decisions to keep work progressing
Resolve cross-functional conflicts independently
Escalate critical risks when necessary
4. Prioritization & Workload Management
Align teams on daily and weekly priorities
Reallocate resources based on workload demands
Ensure focus on high-impact work
5. Cross-Functional Coordination
Drive collaboration between Design, Procurement, and Project Management teams
Maintain alignment between design, costing, and execution
Ensure smooth and structured handoffs between departments
6. Process Enforcement & Discipline
Enforce SOPs, workflows, and documentation standards
Maintain consistency in file management and reporting
Eliminate process deviations
7. Global Coordination
Act as liaison between India and USA/Canada teams
Ensure global directives are executed effectively
Maintain clear communication across time zones
8. Productivity & Performance Monitoring
Track team productivity and output
Identify inefficiencies and delays early
Ensure effective utilization of work hours
9. Meetings & Communication
Lead internal meetings with focus and efficiency
Standardize communication across teams
10. Systems & Tools Compliance
Ensure ERP and tracking systems are used correctly
Enforce Google Drive and file structure discipline
11. Reporting & Visibility
Provide regular updates to the CEO
Proactively highlight risks and delays
12. Office & Administrative Oversight
Oversee administrative and support functions
Ensure smooth functioning of operational infrastructure
13. Execution Validation
Verify that reported progress aligns with actual on-ground execution
Identify gaps between reported status and real progress
14. Escalation & Dependency Management
Escalate issues to appropriate stakeholders and track resolution
Follow up on pending approvals and required inputs from USA/Canada teams
Proactively identify and mitigate delays caused by dependencies
15. Structured Reporting
Maintain clear and standardized reporting on progress, risks, and issues
Ensure timely and accurate updates for all stakeholders
Provide actionable insights to support decision-making
Qualifications & Experience
12+ years of experience in operations, project management, or leadership roles
Proven experience managing multi-department teams
Experience working with global teams is preferred
Background in design, manufacturing, or procurement is a plus
Key Skills
Strong leadership and accountability
High attention to detail and process discipline
Excellent communication and problem-solving skills
Ability to manage multiple priorities effectively
What We’re Looking For
Strong ownership mindset
Execution-driven with consistent follow-through
Ability to bring structure and clarity to complex environments
Comfortable working in a fast-paced, global setting
Compensation
Competitive base salary
Important Note
This role is responsible for enforcing operational discipline across the organization. Adherence to processes, timelines, and communication standards is mandatory.
Location: Hyderabad, India (On-site)
Reports To: Chief Executive Officer (CEO)
Direct Reports: Department Leads (Design, Procurement, Project Management, Finance Coordination, Admin/Support)
Role Overview
We are seeking a highly disciplined and execution-focused Operations Manager to lead our India office and oversee the day-to-day functioning of all departments.
This role is responsible for ensuring that daily operations run efficiently, teams are aligned on priorities, and deliverables are executed with consistency and accountability across all functions.
The Operations Manager will act as the central point of execution in India—bridging global leadership (USA/Canada) with local teams—ensuring that direction is translated into structured, on-time output.
Key Responsibilities
1. Daily Operations Management
Oversee day-to-day operations across all departments
Ensure teams are aligned on priorities and deliverables
Maintain operational momentum and prevent delays
Resolve workflow issues proactively
2. Team Leadership & Accountability
Manage department leads and clarify expectations
Hold teams accountable for deadlines, quality, and responsiveness
Address performance gaps and enforce corrective actions
Promote a culture of ownership and professionalism
3. Decision-Making & Escalation Handling
Act as the primary escalation point for operational issues
Make timely decisions to keep work progressing
Resolve cross-functional conflicts independently
Escalate critical risks when necessary
4. Prioritization & Workload Management
Align teams on daily and weekly priorities
Reallocate resources based on workload demands
Ensure focus on high-impact work
5. Cross-Functional Coordination
Drive collaboration between Design, Procurement, and Project Management teams
Maintain alignment between design, costing, and execution
Ensure smooth and structured handoffs between departments
6. Process Enforcement & Discipline
Enforce SOPs, workflows, and documentation standards
Maintain consistency in file management and reporting
Eliminate process deviations
7. Global Coordination
Act as liaison between India and USA/Canada teams
Ensure global directives are executed effectively
Maintain clear communication across time zones
8. Productivity & Performance Monitoring
Track team productivity and output
Identify inefficiencies and delays early
Ensure effective utilization of work hours
9. Meetings & Communication
Lead internal meetings with focus and efficiency
Standardize communication across teams
10. Systems & Tools Compliance
Ensure ERP and tracking systems are used correctly
Enforce Google Drive and file structure discipline
11. Reporting & Visibility
Provide regular updates to the CEO
Proactively highlight risks and delays
12. Office & Administrative Oversight
Oversee administrative and support functions
Ensure smooth functioning of operational infrastructure
13. Execution Validation
Verify that reported progress aligns with actual on-ground execution
Identify gaps between reported status and real progress
14. Escalation & Dependency Management
Escalate issues to appropriate stakeholders and track resolution
Follow up on pending approvals and required inputs from USA/Canada teams
Proactively identify and mitigate delays caused by dependencies
15. Structured Reporting
Maintain clear and standardized reporting on progress, risks, and issues
Ensure timely and accurate updates for all stakeholders
Provide actionable insights to support decision-making
Qualifications & Experience
12+ years of experience in operations, project management, or leadership roles
Proven experience managing multi-department teams
Experience working with global teams is preferred
Background in design, manufacturing, or procurement is a plus
Key Skills
Strong leadership and accountability
High attention to detail and process discipline
Excellent communication and problem-solving skills
Ability to manage multiple priorities effectively
What We’re Looking For
Strong ownership mindset
Execution-driven with consistent follow-through
Ability to bring structure and clarity to complex environments
Comfortable working in a fast-paced, global setting
Compensation
Competitive base salary
Important Note
This role is responsible for enforcing operational discipline across the organization. Adherence to processes, timelines, and communication standards is mandatory.
