Key Responsibilities
• Contact enrolled students via calls and messages to remind them of their pending fee payments
• Clearly explain the payment process and resolve any basic queries regarding fees or installment plans
• Maintain accurate records of communication and payment follow-ups in internal systems
• Coordinate with the accounts team to track payment statuses and update the student database accordingly
• Build and maintain a positive relationship with enrolled students to ensure a smooth post-sale experience
• Follow up professionally and consistently until the full payment is received
• Share daily/weekly reports with the operations or accounts head regarding fee collections
About Company: Tripple One Solutions is an educational technology organization dedicated to furnishing upskilling and training opportunities for both students and working professionals. Our mission revolves around delivering a diverse array of programs tailored to individual needs and future aspirations. Aligned with the evolving demands of industries and emerging technologies, we aim to not only enhance skill sets but also provide comprehensive support in career development. Additionally, we offer guidance through counseling services and mentorship specific to respective domains.
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