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MIS Executive And Coordinator
Vbl
4.0(1700 Reviews)
13+ applicants
Posted 2d ago
Job detailsAbout companyReviewsBenefits
Job highlights
Minimum Graduate with 0-2 years of experience in the FMCG Industry,Immediate Joiners preferred
Should have knowledge of Basic Excel
0 - 2 Years
2 Vacancies
Agra, Jaipur
₹ 2,00,000 - 3,50,000 P.A
Must have key skills
excel*customer service*
Other key skills
Pivot TableCustomer SupportcallingInbound CallsCustomer Care
Job description
What you’ll do
MIS Executive for leading FMCG Company:: Job location:: JAIPUR
Roles and Responsibilities :
The incumbent shall be responsible for establishing, strengthening smoothing Unit Market Equipment functions and supporting the unit in growth and profitability.
To provide a single point of contact for Complain Redressal and offering service by coordinating service activity communication between the stakeholders.
Accountabilities
Customer:
Courteous and timely response to customer requests.
Troubleshoot calls to eliminate the need for emergency repair.
Follow up with Service Providers for Service Execution
Maintain Call records and Feedback to Customers MEM.
Plan Development and Execution
Follow standard procedures to receive customer requests for service and dispatching calls to service technicians. Dispatch repairs to technicians in a timely manner. Support the administration of paperwork needed for MEM activities.
Process Capability
Actively participate in team problem solving to improve customer service and productivity. Accurately maintain and record service activity.
Desired Candidate Profile :
Minimum Graduate with 0-2 years of experience in the FMCG Industry, Immediate Joiners preferred.
Should have knowledge of Basic Excel.
Perks and Benefits :
Free of Cost Mediclaim, Travel Reimbursement, Leave Enchashment
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