Merchandising Assistant

Full job description
Full-Time

Location
Manchester, Greater Manchester, United Kingdom


Job Details
Merchandising Assistant
Location: Old Trafford


At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.

We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate individuals who share our vision and drive for success.

Our Culture Values

Here at Manchester United, we place great emphasis on a culture of connection, respect, and teamwork. We expect our colleagues to be champions of growth—constantly evolving, pushing boundaries, and collaborating across all areas of the business to keep us at the top of our game.

Before applying, take a moment to reflect on our Manchester United values. If you’re driven by the pursuit of excellence, passionate about football, and eager to be part of something bigger, we’d love for you to join us.

The Purpose:

The Merchandising Assistant position is a new role focused on supporting the merchandise business of Manchester United. The role will report to the Senior Merchandising Manager.
The business operates across product licensing, wholesale, ecommerce and physical retail and the role will involve administrative support and close intake management to help shape performance.

The Role:

Key Responsibilities:

ORDER MANAGEMENT
End to end management of orderbook including chasing suppliers, updating dates, managing supplier bookings communicating changes to wider business.
Collates wholesale order files to MU Partners and raises POs ensuring relevant trackers updated.
Updates range plans with relevant info including partner order quantities and confirmed delivery dates.
Sizes and raises POs on orders; updating PO trackers and range plan accordingly.
Tracks and provides product set up info on orders; updating PO trackers and range plan accordingly.
Amend allocations as directed by Merchandiser/Junior Merchandiser.

PO / STOCK MANAGEMENT
Works with Retail Ops team to ensure end to end process of PO complete including raising POs, providing relevant product code/barcode info to supplier, product set up and booking in with warehouse.
Checks and balances to ensure all purchase orders are received by supplier and filed correctly.
Provides delivery updates to wider MUFC/Partner teams where required.
Manages and communicates launch trackers for key product launches.
TRADING
Supports with trade slides and adhoc analysis for Megastore and online store.
Takes lead role in managing all product attribution (through range plan).
Collates Megastore pricing proposal weekly for sign off with JM/SMM; including any store requests but driven by overall stock file review of slow sellers and fragmented sizes.
ANALYSIS
Ad-hoc analysis requirements to support wider business functions.

The Person:
Essential:
Strong organisation, accuracy, and attention to detail
Confident with Excel (VLOOKUPs, pivot tables) and PowerPoint
Good communicator – written and verbal
Analytical mindset; comfortable with data and reporting
Previous experience in merchandising, buying, or retail admin - desirable
Familiar with retail, wholesale, and e-commerce operations
Experience with PO systems or product/range planning tools - desirable
Proactive, self-motivated, and reliable
Team-oriented and collaborative
Adaptable in a fast-paced, dynamic environment
Commercial awareness of product performance and stock flow
What We Offer:

At Manchester United, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:
Performance-based Annual Bonus to reward your dedication and hard work
Wellness Support with access to mental health resources, digital health checks, and nutritionists through Aviva Digicare+ Workplace
Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
Complimentary Lunch Parking at our onsite office locations and supplementary offers for our London office.
Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
A Supportive Work Environment that values diversity, equity and inclusion, and individual growth
Our Commitment to You:

At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.

Ready to Join Us?

If this sounds like the perfect role for you, please submit your application by Friday 15th August 2025.

Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.

If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.

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